Traffic Clerk

Holman Logistics • Richmond, IN

3d • Onsite

About The Position

The Traffic Clerk is responsible for coordinating with warehouse and transportation departments to ensure the accurate and timely completion of shipping/receiving documents. This role ensures orders are on schedule to meet daily pick-up schedules efficiently and safely, verifies product counts for data accuracy, and maintains the warehouse management system (WMS) scheduler. The Traffic Clerk also handles customer interactions at the dispatch window, gathers and maintains shipping and receiving data, trains new associates, and resolves escalated issues. Additionally, this position involves delegating tasks at the dispatch window, adding trailer moves, keeping schedules updated, using SAP for specific tasks, checking in drivers, completing paperwork accurately, maintaining reliable attendance, and adhering to safety and security standards.

Requirements

• Ability to work required schedule and arrive at work on time.
• Ability to work alternative schedules to accommodate the needs of the business.
• Ability to effectively communicate in writing and verbally in a courteous and professional manner with others.
• Ability to understand and follow verbal and written instruction.
• Ability to listen well and ask good questions.
• Ability to prepare reports.
• Ability to perform basic math (addition, subtraction, multiplication and division) in all units of measure using whole numbers, fractions and decimals.
• Ability to read and interpret documents such as receivers, invoices, operating instructions and procedure manuals.
• Ability to write routine reports and business correspondence.
• Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Ability to establish and maintain effective working relationships with customers, co-workers and management.
• Ability to actively attend to, convey, and understand the comments and questions of others.
• Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Ability to maintain a level of production that meets or exceeds the established guidelines.
• Ability to work independently without interruptions.
• Ability to complete necessary paperwork neatly and accurately and according to established guidelines.
• Ability to verify paperwork necessary to insure customers, Team Members and Corporate are receiving correct documentation and information.
• Ability to pay attention to the minute details of a project or task and prioritize tasks.
• Ability to handle multiple tasks/projects simultaneously.
• Ability to use thinking and reasoning to solve a problem.
• Ability to understand and interpret financial information.
• Ability to follow a systematic method of performing a task.
• Ability to accept responsibility and account for his/her actions.
• Ability to perform work accurately and thoroughly.
• Ability to adapt to change in the workplace.
• Ability to work independently with minimal supervision.
• Ability to identify and correct conditions that affect Team Member safety.
• High School Graduate or General Education Degree (GED) preferred.
• One (1) year experience in transportation control.
• Intermediate computer or tablet skills.
• Intermediate Microsoft Office skills (Outlook, Excel, PowerPoint, Word).
• SAP.

Responsibilities

• Coordinates with warehouse and transportation to ensure the completion of shipping/receiving documents accurately and in a timely manner.
• Ensures the orders are on schedule to meet the daily pick-up schedules in a timely, efficient, and safe manner.
• Verifies and counts products to ensure data accuracy on system.
• Maintains warehouse management system (WMS) scheduler.
• Ensures accuracy of all shipping and receiving (B.O.L.) documents.
• Prints labels for carrier shipments and attaches to Bill of lading.
• Handles all customers and customer representatives at the dispatch window.
• Gathers and maintains all data and records relative to shipping and receiving activities.
• Trains new associates.
• Ensures that escalated issues are resolved timely and accurately.
• Delegates work out the dispatch window to associates (full picks, piece picks, loads, and inbounds).
• Adds trailer moves for yard driver.
• Keeps the schedule up to date.
• Uses SAP to create TO’s for full picks and inbounds.
• Checks in OTR driver with inbounds, outbounds, and empty trailers.
• Completes all paperwork correctly and legibly.
• Reliable attendance at scheduled shifts.
• Performs all duties in conformance to appropriate safety and security standards.
• Performs all other duties as assigned or needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED