Trading Operations Engineer

Wolverine•Chicago, IL

11d•$80,000 - $120,000•Onsite

About The Position

We're looking for a self-motivated, technically sharp engineer to support the operational health of Wolverine Execution Services' (WEX) core trading systems. You'll partner with software and hardware engineering teams to monitor real-time system performance, troubleshoot production issues, and build tools that keep pace with a growing and increasingly complex technical environment. This is a highly visible role in a fast-paced, high-stakes environment. Strong candidates are clear communicators, effective multi-taskers, and sharp problem solvers who stay focused under pressure.

Requirements

Strong problem-solving and troubleshooting skills, with experience investigating critical issues in a live production environment
Experience using a relational database to store, manipulate, and access data
Ability to synthesize data from multiple sources to identify issues or trends
Ability to work collaboratively with both technical and non-technical stakeholders
Driven to iteratively improve systems and processes

Nice To Haves

Bachelor's degree in an engineering discipline
Working knowledge of scripting, regular expressions, or the FIX protocol
Familiarity with Linux scripting
Familiarity with TCP/UDP protocols and network packet captures
Understanding of trading industry concepts and terminology

Responsibilities

Diagnose and resolve technical operational issues on live trading systems
Perform intraday troubleshooting of production systems, communicating status clearly to stakeholders
Set up and maintain monitoring tools across server hardware and software, using a mix of in-house and third-party tools to ensure system stability
Maintain production trading infrastructure, including databases, transaction servers, gateways, and web servers
Certify new exchange links, including FIX and other protocols
Work with vendors (exchanges, ECNs, etc.) to resolve production issues
Collaborate with Traders, Software Developers, and Network Engineers to deploy new strategies, reconfigure existing ones, and track changes
Partner with trading stakeholders and Software Developers to identify and implement systems and process improvements
Create and maintain performance reports for individual clients and the system as a whole
Document support processes, known issues, and workarounds

Benefits

Highly competitive salary & bonus opportunity
Generous paid time off and flexible scheduling
100% coverage of medical, dental, vision, life, and disability benefits for single coverage
Generous Paid Parental Leave
Retirement Plans: 401K and Roth 401K
Profit sharing plan
Long- and short-term disability
Free breakfast and lunch from our in-house kitchen with rotating menus (including snacks!)
On-site gym with a subsidized membership
Frequent company outings
Opportunity to give back to organizations that help individuals in need in the Chicagoland area
In-house education team – classes and resources are offered for continuous learning opportunities
Mentorship Program through your first six months of employment