Trades Services Manager

Cal Poly Pomona•Pomona, CA

8d•$114,996•Onsite

About The Position

The Facilities Planning and Management (FP&M) department at Cal Poly Pomona is seeking a Trades Services Manager to oversee the efficient operation, maintenance, and upgrades of campus building systems and infrastructure. This role involves managing routine, preventative, and predictive maintenance across various trades shops (Plumbing, Maintenance, Paint, and Lock), coordinating multi-trade projects, and overseeing administrative and fiscal management for these areas. The department is committed to preserving and enhancing the campus environment and provides a diverse and supportive work environment for its approximately 200 facilities professionals.

Requirements

Bachelor's Degree - Graduate from a four-year college/university or equivalent education and experience
DL NUMBER - Driver License, Valid and in State
Minimum of five (5) years of progressively responsible facilities operations and maintenance experience in a complex institutional, commercial, healthcare, higher education, or public-sector environment.
Minimum of 3–5 years of direct supervisory or management experience overseeing multiple skilled trades operations such as plumbing, maintenance, paint, lock, HVAC, electrical, or related building trades.
Experience managing preventive and predictive maintenance programs for building infrastructure and utility systems.
Experience coordinating multi-trade maintenance, deferred maintenance, and infrastructure improvement projects.
Experience in coordinating major maintenance projects, system shutdowns, repairs, and capital improvement initiatives.
Experience managing operational budgets, cost tracking, and financial reporting.
Experience collaborating with contractors, consultants, project managers, and cross-functional stakeholders in an active operational environment.
Experience interpreting and applying building codes, OSHA requirements, safety standards, and regulatory compliance requirements.
Demonstrated experience developing scopes of work, technical specifications, RFPs, and evaluating contractor/vendor performance.
Working knowledge of building systems, infrastructure maintenance, preventive maintenance programs, and applicable building codes, safety regulations, and compliance requirements
Possess a thorough knowledge of the maintenance and construction trades including but not limited to: carpentry, hardware, painting, plumbing, as well as experience managing multi-disciplinary trades teams (plumbing, maintenance, paint, and lock).
Strong technical expertise in managing system reliability, project management, compliance with safety regulations, and operational efficiency.
Experience using computerized maintenance management systems (CMMS), preferably TMA or similar systems.
Demonstrated knowledge of budgeting, procurement processes, contract administration, and vendor management.
Knowledge of supervisory principles, employee performance management, and workplace safety practices.
Strong leadership, organizational, and interpersonal skills are essential for team management and resolving personnel concerns.
Demonstrated excellence in communication, relationship-building, and customer service, with a proven track record of effectively overseeing a service-oriented team.
Demonstrate the ability to act independently, show discernment, use judiciousness in all matters, provide management with clear feedback, and make independent decisions as appropriate.
Thorough knowledge in Microsoft Office Outlook, Microsoft Word, Excel, Microsoft PowerPoint, etc.

Nice To Haves

Certified Facility Manager (CFM), APPA certification, PMP, or trade-related certifications.
Experience in a university or large campus environment.
Experience with utility operations and infrastructure renewal planning.
Supervisory experience within collective bargaining and represented staff environment.
Certified Education Facilities Professional (CEFP) certification through the Association of Physical Plant Administrators

Responsibilities

Collaborate closely with trades supervisors and staff to ensure efficient operation, maintenance, and upgrades of all systems that support campus buildings and infrastructure.
Develops, manages, and administers all routine, preventative, and predictive maintenance across all shops including, plumbing, maintenance, paint and lock services.
Works in partnership with the Director to develop and implement a comprehensive Preventative Maintenance (PM) program for all major equipment, utilities, and building infrastructure utilizing the TMA systems for management and oversight.
Provides general direction and supervision to shop supervisors to ensure effective execution of the PM program.
Lock Shop oversight includes collaborating with Planning and Design & Construction Works in coordination with HVAC and Electrical teams, and FPM management, when projects or maintenance activities impact critical building systems, utilities, or campus operations.
Collaborate to support effective planning and scheduling, maintain system reliability, minimize operational disruptions, ensure regulatory and safety compliance, and provide continuity of campus services during maintenance activities, infrastructure upgrades, shutdowns, and emergency repairs.
Ensures all maintenance, repair, and operational activities are performed in accordance with established quality standards, applicable safety regulations, building codes, and university requirements.
Maintains accurate and comprehensive records, documentation, and reporting to support operational planning, regulatory compliance, preventive maintenance tracking, and effective decision-making.
Provides support in the day-to-day operations, maintenance, and administrative oversight of Lanterman property, including coordinating maintenance and repairs, managing vendors, collaborating with campus partners and production teams, conducting inspections, and assisting with budgeting and expense tracking.
Ensures regulatory compliance, maintains accurate records, and oversees on-site staff to uphold property standards and operational efficiency.
Leads and coordinates complex, multi-trade projects by directing collaboration across internal units and managing communication, scheduling, and coordination with external vendors, contractors, and campus stakeholders.
Oversee the planning, execution, and successful delivery of operational, Deferred Maintenance (DM), and special projects to ensure work is completed safely, efficiently, on schedule, and in compliance with university standards, regulatory requirements, and project objectives.
Collaborates with trades supervisors, project managers, and contractors to minimize operational disruptions and ensure effective project integration with ongoing campus operations.
Communicates project updates, campus impacts, scheduling changes, risks, and other pertinent information to direct supervisor to support operational awareness, decision-making, and stakeholder coordination.
Manages utility operations in collaboration with the Director of Operations & Maintenance and the Senior Associate Vice President of FPM to develop and oversee utility-related budgets and costs, ensuring alignment with overall goals.
Collaboratively develops short- and long-term strategies to enhance utility system performance, efficiency, and infrastructure renewal.
In partnership with the Capital Finance & Budget Manager, prepares the annual operating and capital budgets for the Plumbing, Maintenance, Paint, and Lock shops.
Monitors expenditures to ensure alignment with departmental goals and compliance with applicable regulations.
Assists with budget forecasting, trend analysis, and the development of financial proformas and monthly reports to support data-informed decision-making.
Maintains accurate records, ensures regulatory compliance, and oversees maintenance and repair work to meet established quality and safety standards.
Collaborates with the Design and Construction team to obtain cost estimates for maintenance and repair work and communicates deferred maintenance priorities to stakeholders.
Identifies funding opportunities to support infrastructure improvements and continuously evaluates strategies to enhance operational efficiency, reliability, and cost-effectiveness.
Develops supporting procurement and project documentation, including Requests for Proposals (RFPs), plans, technical specifications, and campus performance standards.
Evaluates contractor and vendor performance and provides input on capital and maintenance projects to ensure compliance with campus standards, operational requirements, and approved materials and equipment specifications.
Prepares and processes requisitions to establish purchase orders for required goods and services.
Conducts organizational analysis, writes job descriptions within appropriate classifications and performance evaluations, counsels staff on job functions and attendance, and resolves personnel issues.
Oversees employee performance management, attendance, and workplace safety practices within assigned shops, ensuring staff accountability, adherence to university policies and safety procedures, and the promotion of a safe, productive, and professional work environment.
Leads with a team-oriented, service-driven approach, emphasizing collaboration, strong technical expertise, and effective communication.
Promotes a positive work environment and a customer service-focused culture by leading through example.
Provides direction and supervision through coaching, performance evaluations, and mentoring, addressing personnel matters as needed.
Builds staff competence and fosters an environment where employees are recognized for their contributions to the success of the facilities team.
The incumbent will evaluate and improve the department’s organizational structure to align with the FPM Strategy Map, university mission, operational needs, and available resources.
This includes assessing staffing, roles, and workflow efficiency; leading process improvements; and implementing SAVP-approved structural changes that enhance collaboration and service delivery.
The incumbent will collaborate with FP&M colleagues, including Planning, Design & Construction, and campus partners, to ensure alignment across units and that standards are incorporated, implemented, and inspected for compliance.