Trade Show Assistant

The Association for Packaging and Processing Technologies•Herndon, VA

3d•Hybrid

About The Position

PMMI, The Association for Packaging and Processing Technologies, is a leading global resource for packaging and processing. They are seeking a Trade Show Assistant to provide overall support to the Show Department. This role primarily focuses on Exhibitor and Attendee Services but will touch all facets of the department, including operations and marketing. PMMI offers industry-leading benefits and a strong employee-focused culture, aligning talent with the PMMI mission through generous employer-paid insurance, flexible work time, unlimited PTO, frequent celebrations, raffles for sports tickets, weekly telecommuting days, a performance-based bonus program, and a lucrative retirement plan with profit sharing.

Requirements

4-year college degree required
Excellent verbal and written communication skills
Strong customer service skills, including via phone and email
Strong organizational skills with the ability to handle multiple projects at once
Highly motivated with the ability to work independently and prioritize work activities
Attention to and precision with detail
Ability to adapt to change with a positive attitude
Travel to trade shows required

Nice To Haves

Experience in Map Your Show or Salesforce

Responsibilities

Provide exhibitor and attendee customer service, responding to inquiries via email and phone.
Assist current exhibitors with show planning, including accessing the Exhibitor Resource Center and updating online profiles.
Maintain data integrity of exhibitors' records in Salesforce and Map Your Show, and follow up on returned mail and emails.
Execute booth selection for domestic shows, including sending exhibit space confirmations.
Process Exhibit Space Applications in Map Your Show, assign booth space, and ensure confirmation is sent to Exhibitors.
Proof floor plans, show guides, and other show-related documents.
Process Affiliate Listing forms submitted by exhibitors and confirm with all involved companies.
Collect and produce materials for the Staff Book for all domestic trade shows.
Assist the International Trade Show Manager with processing PMMI Pavilion Contracts for EXPO PACK Shows.
Assist the Accounting department with Trade Show payment collections.
Assist in the production and collection of Independent Contractor Agreements for show contractors.
Manage on-site trade show tasks, including the Lost and Found program, reservation of meeting rooms, on-site Exhibit Sales, and collecting post-event staff feedback.
Assist with administrative tasks for EXPO PACK events, including processing contracts, supplemental exhibitor orders, and proofing exhibitor materials.
Serve as the Show Department liaison to the Communications Social Media team, focusing on content creation for TikTok, Instagram, and other social media channels.
Perform general filing of applications and other miscellaneous items.
Travel to annual trade shows and other events as needed to assist with onsite duties and booth sales for future trade shows.