Trade Sales Account Manager

Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank)•Los Angeles, CA

10h•Hybrid

About The Position

Havenly Brands is looking for a Trade Sales Account Manager to grow our trade business across our portfolio of home furnishing brands, including Interior Define, The Citizenry, and The Expert. You’ll play a pivotal role growing sales from new and existing interior design professionals — serving as a trusted partner, product expert, and account owner across all owned brands.

Requirements

2–3+ years of sales experience, preferably in B2B or account management
Experience working with a CRM and using data and analytics to inform outreach and decision-making (HubSpot experience is a plus)
Strong written and verbal communication skills and a genuine passion for relationship-building
A self-starter mentality with a positive, collaborative attitude — you’re motivated, organized, and follow through
Comfort managing multiple accounts and priorities simultaneously
Ability to work in-person with clients and at local offices or retail locations at least two days per week

Nice To Haves

An eye for design or genuine interest in the home furnishings and interior design industry is a plus

Responsibilities

A portfolio of high-potential and active Trade accounts, driving GMV growth and customer retention
The primary point of contact for design firms across the full customer journey — from onboarding and education to purchase support and ongoing account development
Trade client sourcing and procurement support — guiding clients through product selection, customization options, and purchase execution
Account-level strategies and tactics to engage your book of business, unlock new deals and opportunities, and build strong, long-term relationships
Brand representation through in-person client meetings, events, and industry touchpoints — with a minimum expectation of two days per week onsite at offices or local retail locations
Pipeline activity and account performance tracking using CRM tools to manage your book and surface opportunities
GMV growth across your account portfolio by identifying and activating opportunities within existing and newly onboarded Trade accounts
Trade loyalty program engagement — helping design firms unlock richer perks and benefits as they increase spend, and positioning Havenly as their preferred sourcing partner
Deep expertise across Havenly’s brands, product assortments, and trade program benefits so you can consult confidently and credibly
A high-quality trade experience by partnering with internal teams to share client feedback and advocate for improvements
Consistent, organized pipeline management that keeps opportunities moving and relationships warm