Trade Manager, Plumbing

Restano•Plum, PA

1d•$85,000 - $110,000•Onsite

About The Position

Restano Heating, Cooling, Plumbing, and Electric is seeking a Residential Plumbing Manager to lead its plumbing team and support performance, customer satisfaction, and continued growth. This is an in-office position in Plum, Pennsylvania; Trade Managers do not spend time in the field. The advertised earning potential is $85,000–$150,000, consisting of salary and monthly performance-based bonuses. The posted pay range is $85,000–$110,000 per year.

Requirements

At least 3 years of management experience in residential plumbing.
Ability to inspire and drive personal and professional growth among team members.
Dedication to providing homeowners with exceptional satisfaction.
Strong leadership skills and a history of achieving business goals.
Detail-oriented, with the ability to multitask.
Effective presentation skills and comfort speaking to groups.
Confident and decisive communication in a fast-paced, goal-driven environment.
Proficiency with computers and Microsoft Office applications, including Excel, Word, and PowerPoint.

Responsibilities

Lead, manage, and mentor a team of Plumbing Technicians.
Foster a culture of quality, accountability, and continuous improvement.
Drive division performance through goal-setting, reporting, and team development.
Collaborate with sales and marketing teams to increase service opportunities and customer retention.
Partner with operations, dispatch, and customer service teams to streamline processes.
Improve efficiency through scheduling, workflow improvements, and technician performance tracking.
Serve as the go-to expert on residential plumbing installations.
Stay current with industry standards, regulations, and emerging technologies.
Ensure top-tier service quality and responsiveness.
Handle escalated customer concerns professionally and with care.