Trade-in Event Coordinator (Sporting Goods) - Wisconsin/Chicago

SidelineSwap•Chicago, IL
•$40 - $75,000•Hybrid

About The Position

SidelineSwap is seeking a Trade-in Event Coordinator to be the face of the company in their region. This role involves running pop-up trade-in events at partner retail stores, purchasing high-quality used sports gear from athletes and sports families, and managing a personal SidelineSwap business account for reselling this gear. The position requires a blend of event management and online store operations, with a focus on building retail partnerships, evaluating gear, providing excellent customer service, and managing inventory and sales performance.

Requirements

  • Hustler's mindset; treat the role like your own business.
  • Strong customer service instincts.
  • Comfort talking to anyone.
  • General sports knowledge; expertise in one sport preferred.
  • Comfort working independently.
  • Comfortable with a remote, non-traditional schedule.
  • Demonstrated leadership characteristics (team captains, project management, etc).
  • Valid driver's license.
  • Available to work on weekends.
  • Entrepreneurial hustler: Naturally curious, eager to learn, comfortable thinking on your feet, and approaches all scenarios as a problem-solver.
  • Must operate well under pressure and be comfortable in fast-paced environments.
  • Highly accountable: Can be counted on to show up on time, be prepared and ready to work hard.
  • Acts like an owner.
  • Basic understanding of financial metrics to use data to drive future business decisions.
  • Delivers great customer experiences: Takes pride in going above and beyond to delight customers.
  • Enjoys interacting in-person with customers, building relationships with partners, and motivating part-time staff.

Nice To Haves

  • Entrepreneurial experience or a side hustle is a big plus.
  • Retail experience.
  • Customer service experience.
  • Event coordination experience.

Responsibilities

  • Run pop-up trade-in events at partner retail stores.
  • Buy high-quality used sports gear from athletes and sports families.
  • Manage a personal SidelineSwap business account for reselling gear.
  • Build relationships with retail partners hosting events.
  • Evaluate and buy used sports gear using trade-in software.
  • Deliver a great customer experience.
  • Handle logistics for getting gear photographed and shipped to the warehouse.
  • Expand buying opportunities beyond events by building new partnerships.
  • Review performance metrics for the business unit.
  • Manage inventory.
  • Respond to customers.
  • Make smart pricing decisions to maximize sales and monthly bonuses.

Benefits

  • Base salary plus monthly performance bonuses.
  • Health and dental benefits.
  • Equity in SidelineSwap.
  • Real opportunity for growth as we expand the team.
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