Trade-in Event Coordinator (Sporting Goods) - DMV

SidelineSwap•Towson, MD

13d•Hybrid

About The Position

Be the face of SidelineSwap in your region. You'll run pop-up trade-in events at partner retail stores, buy high-quality used gear from athletes and sports families, and manage your own SidelineSwap business account where that gear gets resold. You'll split your time between two things: running weekend trade-in events and managing your online store. On the event side, you'll build relationships with the retail partners hosting your events, evaluate and buy used sports gear using our trade-in software, deliver a great customer experience, and handle the logistics of getting gear photographed and shipped back to our warehouse. Most of your event schedule is planned for you — and as you get comfortable, you'll have opportunities to build your own partnerships and expand your buying beyond events. On the account side, you'll run your own SidelineSwap business unit. That means reviewing performance metrics, managing inventory, responding to customers, and making smart pricing decisions to maximize your sales and monthly bonus.

Requirements

A hustler's mindset — you treat this like your own business, not just a job
Strong customer service instincts and comfort talking to anyone
Entrepreneurial experience or a side hustle is a big plus
General sports knowledge; expertise in one sport preferred
Comfort working independently in a remote, non-traditional schedule
Entrepreneurial hustlers
Naturally curious, eager to learn, comfortable thinking on your feet, and approaches all scenarios as a problem-solver
Must operate well under pressure, and be comfortable in fast-paced environments
Highly accountable. Can be counted on to show up on time, be prepared and ready to work hard
Acts like an owner, and has a basic understanding of financial metrics so that you can use data to drive future business decisions
Delivers great customer experiences
Takes pride in going above and beyond to delight customers
Enjoys interacting in-person with customers, building relationships with partners, and motivating part-time staff
Demonstrated leadership characteristics (team captains, project management, etc)
Valid driver's license
Available to work on weekends

Nice To Haves

retail experience
customer service experience
event coordination

Responsibilities

Run pop-up trade-in events at partner retail stores
Buy high-quality used gear from athletes and sports families
Manage your own SidelineSwap business account where that gear gets resold
Build relationships with the retail partners hosting your events
Evaluate and buy used sports gear using our trade-in software
Deliver a great customer experience
Handle the logistics of getting gear photographed and shipped back to our warehouse
Expand your buying beyond events
Review performance metrics
Manage inventory
Respond to customers
Make smart pricing decisions to maximize your sales and monthly bonus