Trade-in Event Coordinator (Sporting Goods) - DMV

SidelineSwap•Towson, MD

73d•$40,000 - $55,000•Hybrid

About The Position

The Trade-in Event Coordinator will be the face of SidelineSwap in their region, running pop-up trade-in events at partner retail stores. This role involves buying high-quality used sports gear from athletes and sports families, and managing a personal SidelineSwap business account for reselling that gear. The position requires splitting time between running weekend trade-in events and managing an online store. Responsibilities include building relationships with retail partners, evaluating and purchasing used sports gear using trade-in software, delivering excellent customer experiences, and handling logistics for gear photography and shipping. As comfort grows, there will be opportunities to build new partnerships and expand buying beyond events. The account management aspect involves running a business unit, reviewing performance metrics, managing inventory, responding to customers, and making pricing decisions to maximize sales and monthly bonuses.

Requirements

Hustler's mindset; treat this like your own business.
Strong customer service instincts.
Comfort talking to anyone.
General sports knowledge; expertise in one sport preferred.
Comfort working independently in a remote, non-traditional schedule.
Demonstrated leadership characteristics (team captains, project management, etc).
Valid driver's license.
Available to work on weekends.
Entrepreneurial hustlers: Naturally curious, eager to learn, comfortable thinking on your feet, and approaches all scenarios as a problem-solver.
Must operate well under pressure, and be comfortable in fast-paced environments.
Highly accountable: Can be counted on to show up on time, be prepared and ready to work hard.
Acts like an owner, and has a basic understanding of financial metrics so that you can use data to drive future business decisions.
Delivers great customer experiences: Takes pride in going above and beyond to delight customers.
Enjoys interacting in-person with customers, building relationships with partners, and motivating part-time staff.
Company Competencies: Excellence, Entrepreneurial, Trust, Communication, Coachable.