Trade Deduction Coordinator

Campbell's•Hanover, PA

3d•Onsite

About The Position

The Trade Deduction Coordinator is responsible for providing financial administrative support for the Sales Organization, Finance and Marketing focused on trade and promotional spending, reporting and various other responsibilities. This includes coordinating promotional activities and deductions against customer receivables in accordance with Standards of Performance (SOP’s). Provide miscellaneous type of administrative support including reporting, payment processing, research, etc. This job covers Campbells Snacks Deduction and Customer Team Support.

Requirements

Strong written and verbal communication skills required – email communicator that can quickly and professionally convey request/response.
Requires a “customer service” mentality.
Ability to communicate financial and technical information to non-technical audiences.
Ability to respond to frequent requests while maintaining business relationships.
High transaction volume and communications requires strong attention to detail and organization skills.
Able to manage deadlines while maintaining high level of accuracy.
Intermediate Excel skills required.
Should be self-starter with new software and technology.
Ability to read and interpret corporate process and procedures; good verbal communication skills; ability to respond to common inquiries and complaints; ability to speak effectively with co-workers, customers, and others within various level of the sales organization.
Ability to understand common business processes and solve practical problems; ability to interpret a variety of instructions furnished both in written and oral form; ability to exercise discretion while managing confidential information.

Nice To Haves

Associate degree or a minimum of 2 years of related experience and/or training; or equivalent combination of education and experience preferred.
Education in finance/accounting preferred.
SAP or Trade Promotion systems experience is a plus.

Responsibilities

Develops and maintains a strong internal and external Customer Relationship to achieve deduction processing targets.
Develops and maintains customer manual related to key area of responsibility.
Performs deduction clearing responsibilities within established KPI targets and Standards of Performance (SOP’s). SOP’s including Customer Contracts, Proof of Performance, Customer Invoices, etc. in Doculynx & system.
Communicates and provides effective service to connecting groups (trade planning, trade systems support and marketing departments).
Maintains accurate and timely deduction allocation to events within the trade tool.
Research and follows-up on all internal and external inquiries regarding trade and promotional discrepancies, etc.
Investigates and prepares documentation for DSD customer pricing and promotion deductions.
Submits branded deductions to Trade Promotion Management system (e4).
Obtains back up for Direct and DSD deductions via customer portals, deduction mailbox or from appropriate Account Managers where not previously provided.
Effectively passes departmental audits of documentation and processes.
Serves as a backup for other positions in the Customer Deduction Department as needed.
May perform other duties as required.

Benefits

medical
dental
short and long-term disability
AD&D
life insurance (for individual, families, and domestic partners)
matching 401(k) plan
unlimited sick time
paid time off
holiday pay
free access to the fitness center (if in WHQ)
access to on-site day care
company store
Campbell’s Cares program matches employee donations and/or volunteer activity up to $1,500 annually
Employee Resource Groups (ERGs)