Deduction Analyst

Pacific Coast Producers • Lodi, CA

7d • $25 - $30 • Onsite

About The Position

Pacific Coast Producers (PCP), a growing agricultural cooperative with food production facilities across the West Coast, is seeking an innovative and talented Deduction Analyst to join its team at its corporate office in Lodi, CA. PCP is dedicated to investing in its people and fostering a culture of service, where each employee can do their best to make affordable, high-quality food for customers across North America.

The Deductions Analyst is responsible for investigating, validating, and resolving customer deductions to ensure accurate financial reporting and timely recovery of invalid claims. This role works cross-functionally with Sales, Customer Service, Billing, and Finance to identify root causes, reduce recurring deductions, and support continuous improvement in the order-to-cash process.

Requirements

• 2–4 years of experience in accounts receivable, collections, or deduction management
• Strong analytical mindset, attention to detail, and the ability to communicate and negotiate effectively with both internal stakeholders and external customers.
• Proficiency with ERP or deduction resolutions systems (e.g., Oracle, JD Edwards, High Radius, Eskar) and Excel.
• Strong communication skills to manage disputes with customers and collaborate internally.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Investigate customer deductions by reviewing relevant documents including invoices, proof of delivery (POD), purchase orders, and customer portals to determine validity.
• Analyze deduction trends to identify patterns, root causes, and process gaps.
• Classify deductions accurately (e.g., pricing, shortages, returns, freight, promotional).
• Resolve valid deductions according to established guidelines.
• Dispute and recover invalid deductions with supporting documentation.
• Partner with Sales, Logistics, and Customer Service teams to verify claims, resolve shipment discrepancies, and recover invalid deductions.
• Communicate status updates and resolution timelines to internal stakeholders.
• Maintain accurate, up-to-date records of deduction activity within ERP or deduction management systems.
• Assist with audits by providing deduction backup and historical documentation.

Benefits

• Competitive pay with opportunities for advancement.
• Annual profit-sharing bonus program.
• Medical, dental, and vision coverage for you and your family, starting the first of the month after you join us.
• Retirement plans to support your long-term security.
• Paid time off including vacation, holidays, parental leave, sick leave, and bereavement.
• Life and disability insurance plus an Employee Assistance Program.
• Development opportunities through online courses, classroom training, and on-the-job growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed