Trade Compliance Analyst II

Astreya•Remote, CA, CA
•$59,812 - $94,440•Hybrid

About The Position

The Trade Compliance Analyst II processes Move Order Requests (MORs) raised by client and third-party warehouses across multiple locations, ensuring shipments have complete, compliant commercial and trade documentation. The role provides trade-compliance expertise across customs clearance, ATA Carnets, dangerous goods, brokerage performance, and research into shipping requirements in emerging markets. It operates on a 24x5 hybrid model combining onsite presence with remote processing. The analyst reviews and approves commercial invoices, manages location codes in the client's commercial-invoice tooling, resolves inbound shipments held at customs, and produces monthly compliance reports and audit tracking in accordance with the logistics and compliance handbook. The role works with Order Management, logistics, and the client's compliance point of contact, escalating regulatory questions when a ruling is needed. The position processes MORs and supply-chain portal requests through confirmed carrier delivery; verifies order entities, Incoterms, and shipment details; prepares or coordinates trade documents; researches regulations for new or expanding delivery locations; and oversees customs and dangerous-goods issues. It also maintains brokerage, transportation-cost, and compliance reporting, supports transportation programs across regions, and identifies system performance issues for escalation. Indicative service targets include responding within one hour to P0 tickets, three hours to P1 tickets, and six hours to P2/P3/P4 tickets; maintaining at least 99% accuracy for HS codes, ECCN designations, and Certificates of Origin on in-scope hardware shipments; ensuring shipments comply with client policy and customs law; and delivering current monthly reports and audit tracking.

Requirements

  • 3–7+ years of experience in international trade, customs compliance, global logistics, or cross-border supply-chain operations.
  • Expert-level command of global import/export regulations, Harmonized System (HS) classifications, ECCN codes, Incoterms (including DDP and DAP), and Importer/Exporter of Record (IOR/EOR) liabilities.
  • Proven experience reviewing commercial invoices and preparing compliant international trade paperwork across EMEA, APAC, LATAM, and AMER regions.
  • Hands-on experience interpreting dangerous-goods and hazardous-cargo transport regulations, specifically IATA/ADR battery compliance.
  • Commercial-invoice review and trade-documentation experience across multiple jurisdictions.
  • Clear English communication skills and audit-ready documentation discipline.

Nice To Haves

  • Licensed customs-broker exposure or formal customs training.
  • Dangerous Goods (IATA/IMDG) certification.
  • Experience with SAP Trade/Logistics modules, international shipping portals, and automated commercial-invoice generators.
  • Emerging-markets trade experience and familiarity with global order-management and trade systems.

Responsibilities

  • Manage and process Move Order Requests (MORs) and supply-chain portal requests from receipt through confirmed delivery by the carrier.
  • Review Order Form entries in relevant order systems for correct entities, Incoterms, and shipment details; update non-inventory shipment statuses through the client's ticketing system.
  • Track and update fulfillment statuses for non-inventory shipments using enterprise ticketing and order-tracking tools.
  • Monitor backlogs, flag delayed shipments, identify transit issues, and initiate corrective actions.
  • Review MOR-related commercial documents for completeness and compliance with shipping practice, creating manual trade documents when needed.
  • Review and approve commercial invoices for various order types.
  • Process, coordinate, and manage global ATA Carnets for temporary cross-border movements of corporate hardware and demonstration equipment.
  • Draft manual trade and customs-clearance documents when automated systems encounter data errors or exceptions.
  • Research shipping laws, import/export restrictions, and tax liabilities for new or expanding global delivery locations.
  • Coordinate, troubleshoot, and resolve international inbound shipments held at customs.
  • Govern and approve global shipments of hazardous or restricted commodities, specifically lithium-ion batteries, and provide packaging, safety-labeling, and carrier-declaration guidance.
  • Maintain accurate location-code data and regional entity mappings in the commercial-invoice tooling.
  • Compile brokerage performance metrics, track transportation costs, and maintain country-by-country compliance audit records.
  • Generate and present monthly reports covering tickets and bugs resolved, response and resolution times, logistics-documentation updates, and the country-compliance audit tracker.
  • Assist the compliance manager in developing and maintaining transportation programs across regions.
  • Follow the logistics and compliance handbook and identify and escalate system performance issues to the local support team.
  • Meet ticket-response targets of one hour for P0, three hours for P1, and six hours for P2/P3/P4 tickets.
  • Maintain at least 99% accuracy for HS codes, ECCN designations, and Certificates of Origin on in-scope hardware shipments, and keep shipments compliant with client policy and customs law.
  • Deliver monthly performance and compliance reports on time and keep the country-compliance audit tracker current.

Benefits

  • Medical coverage through UHC (PPO, HSA, or Surest) or, for California employees only, Kaiser (HMO).
  • Dental insurance through UHC.
  • Vision insurance through Nationwide Vision by UHC.
  • Flexible Spending Account for health and dependent care.
  • Pre-tax commuter benefit for parking and transit, depending on location.
  • Continuing education and professional development through platforms such as Udemy and Coursera.
  • Corporate Wellness Program provided by Goomi Group.
  • Employee Assistance Program.
  • Wellness Days.
  • 401(k) plan.
  • Basic and supplemental life insurance.
  • Short-term and long-term disability insurance.
  • Critical illness, critical hospital, and voluntary accident insurance.
  • Tuition reimbursement, available six months after start date and capped.
  • Paid time off accrued and prorated, up to 120 hours annually.
  • Paid holidays.
  • Statutory leaves, paid time, and other ancillary benefits required by state and federal law.
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