Trade Associate - Grain

StoneX Group•Omaha, NE
•Hybrid

About The Position

The Trade Associate – Grain is a customer-facing, relationship-driven role supporting existing commercial clients, including agricultural businesses. The position supports market report translation, account opening, and order processing. The associate works with clients and internal teams to provide timely, accurate service and support daily desk operations. The role requires working in the office at least four days per week.

Requirements

  • Recent graduate with a bachelor’s or master’s degree from an accredited university in a relevant program.
  • Must be fully authorized to work in the country where the role is based without requiring future sponsorship.
  • Effective communication skills, including building relationships and clearly communicating ideas.
  • Active listening and willingness to seek feedback.
  • Collaborative, team-oriented approach.
  • Ability to manage time effectively and demonstrate accountability.
  • Creativity, curiosity, and resourcefulness when addressing challenges.
  • Ability to adapt positively to change, new situations, and a fast-paced environment.
  • Positive, solutions-focused, growth mindset.

Nice To Haves

  • 0–2 years of customer service or customer-facing experience in agriculture, agribusiness, grain, or commodity markets.
  • Prior internship or university project experience in financial services, or demonstrable knowledge of commodity markets.
  • Series 3 license certification may be obtained in this role.

Responsibilities

  • Interact with clients daily regarding order placement, execution, and completion.
  • Support the desk by answering phones, completing order tickets, and checking daily trades and afternoon prelims.
  • Deliver a consistently high standard of service to internal and external clients.
  • Respond promptly to client requests, follow through to resolution, and escalate to a senior team member where appropriate.
  • Work proactively and collaboratively with wider teams.
  • Maintain accurate records and documentation.
  • Support existing commercial clients, including agricultural businesses, with market report translation, account opening, and order processing.
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