Trade Administrator
About The Position
The Trade Administrator provides continuous service to manufacturers, customers, and personnel of Affinity Northeast Region. The role ensures accurate, timely, and complete setup and processing of distributor and manufacturer programs, sales reporting, cost changes, and related requests. The administrator works collaboratively with others to complete tasks on time and must be comfortable navigating multiple system platforms. The position supports sales efforts and internal and external stakeholders through program and pricing requests, program setup and renewals, trade data entry, information sharing, and responsive communication. Work is performed in a normal office environment at a desk, with a hybrid arrangement: in an Affinity Group office or, if authorized, from the employee’s remote workstation. Typical hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. The pay range is $22–$26 per hour.
Requirements
- Microsoft Office experience, with emphasis on Word, Excel, PowerPoint, Outlook, and SharePoint.
- Strong communication, influence, and problem-solving skills.
- Basic technology skills, including communication through email, phone, and text messaging.
- Flexibility and ability to manage adversity and change.
- Self-starter with an entrepreneurial spirit and commitment to excellence.
- Attention to detail.
Nice To Haves
- Previous customer service experience.
- Experience with the Regional System.
Responsibilities
- Represent Affinity in an ethical and professional manner.
- Provide continuous trade management support, answer questions and requests using available tools, and follow through from start to finish.
- Support sales efforts established by management staff, clients, and customers.
- Support Client Managers and Account Executives.
- Complete and submit program and pricing requests.
- Set up agreed-upon programs and distribute them to all involved parties.
- Renew expiring programs and submit them for approval.
- Enter trade administrative data into designated systems according to client specifications.
- Be available to internal and external stakeholders.
- Maintain electronic and hard-copy files using SharePoint.
- Assist the Customer Service Specialist with necessary information and paperwork.
- Respond in a timely manner to information requests from management, sales, clients, and customers.
- Follow each manufacturer’s instructions to ensure its needs are met.
- Communicate transparently and promptly with internal and external stakeholders.
- Perform other duties as assigned and requested.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
