Tracking Coordinator - M-F 1230-830

S-2international LLC • McDonough, GA

2d • Onsite

About The Position

Whether you are looking for a job while in college, just graduating college or you are looking for the next step in your career we want to talk to you! If you have excellent multi-tasking abilities and epic work ethic and are looking for a pathway to success, we want to talk to see if S-2 is a fit for you. Since 2005, S-2international LLC has been delivering on our promises and supporting our customers with our famous and time-honored Service Delivered with Heart! What does this mean? We are here to serve our customers and to provide the very best customer experience every time. As a well-known and respected Freight Brokerage offering a variety of transportation management solutions, we are the answer for hundreds of customers around the US. We are also recognized as a Top Woman-Owned Transportation Company to work for. And we are growing!

Requirements

• High school diploma or equivalent, college education or similar work experience is a plus
• Communication. You write well. You speak eloquently. You follow up on conversations. You can explain just about anything to anyone, and you are comfortable communicating in writing and on the phone.
• You have strong typing and computer skills; put those gaming and texting abilities to the test.
• You think on your feet. You like learning new things, and you can learn quickly. When things change, you know how to roll with the punches.
• You are motivated and driven. You volunteer for new challenges without waiting to be asked. You are going to take ownership of the time you spend with us and truly make a difference.
• You like helping people. You get a kick out of getting people to those wow! moments!

Nice To Haves

• Have you worked helping people solve problems? If so great! It doesn’t need to be traditional transportation or customer service experience: we have employees from all work backgrounds in our ranks!

Responsibilities

• Tracking loads proactively.
• Trouble-shooting and anticipating shipment issues.
• Notifying customers of any delays or changes that will impact service
• Setting up appropriate tracking mechanisms to ensure visibility of each shipment
• Promptly responding to customer request for status information or changes
• Problem resolution to minimize impact to customer and company.

Benefits

• Competitive pay with commission and/or bonus opportunities
• Affordable and excellent benefits including health, dental and vision coverage with significant company contribution.
• 401k with immediate vesting and excellent employer match.
• Team driven and comfortable work environment.
• Spot incentives and contests to “amp-up” the fun
• Employee performance awards including Employee of the Month and Employee of the Year.
• Employee referral bonuses
• Growing organization with opportunities for advancement
• Great training program!
• Diverse workforce
• Good culture that promotes service, breeds entrepreneurship and pays for performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED