TMBC Tracker Boat Sales Manager
About The Position
The Boat Manager supervises the Boat & ATV Department within a BPS or Free-Standing Store location to include sales, finance, service, parts, merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities. This role supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers. The manager is responsible for meeting or exceeding financial plans, executing sales plans, and exhibiting the highest standards of leadership while coaching associates to achieve their potential. Responsibilities include managing inventory, maintaining product presentation standards, staffing the department with service-oriented associates, resolving customer and associate issues, and providing a legendary experience for every customer by assisting them in making buying decisions and promoting programs like CLUB Membership. The role also involves maintaining the facility and shop/service area according to company policies.
Requirements
- Minimum of 3-5 years in Retail Management or management experience within the boating industry.
- Ability to calculate figures and amounts such as discounts, commissions, and percentages.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret a variety of other financial, legal, and technical information.
- Ability to read and analyze certain reports, write reports and business correspondence.
- Ability to effectively present information and respond to questions from Managers, associates, customers, and the public.
- Ability to conduct meetings and presentations to groups.
- Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems.
- Demonstrated strong interpersonal skills.
- Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff.
- Demonstrated use of Team concept of Management.
Responsibilities
- Supervises the Boat & ATV Department, including sales, finance, service, parts, merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development, and customer service.
- Supports world-class customer service and ensures a pleasant and productive shopping experience.
- Meets or exceeds all financial plans set by the Company.
- Executes all Sales plans as directed by the Company.
- Exhibits the highest standards of leadership and coaches associates.
- Opens and closes the store (Free Standing Only).
- Manages inventory (days on lot, non-currents, used, parts, shrinkage and physical inventory scan results).
- Maintains product presentation standards for the Boat Department or Dealership.
- Staffs the Boat Department with service-oriented associates, participates in interviewing and selection, coordinates training, prepares performance appraisals, recommends merit/promotional increases, prepares weekly work schedules, and coaches and motivates associates.
- Resolves customer and associate issues and strives to improve NPS scores.
- Performs supervisory responsibilities in accordance with Company policies and applicable laws.
- Maintains their facility to the standards set throughout the company (Free Standing Only).
- Provides a legendary experience for every customer by assisting customers in making buying decisions, identifying and evaluating needs, making product recommendations, and promoting programs like CLUB Membership.
- Maintains TMBC shop and service area in accordance with company policies.
- Performs duties within the scope of general company policies, procedures, and objectives.
- Analyzes problems and performs needs assessments.
- Uses judgment in adapting broad guidelines to achieve desired results.
- Makes recommendations that affect policies, procedures, and practices.
Benefits
- Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
