TPS Engineer

Applied Materials•Portland, OR

23h•$140,000 - $192,500•Onsite

About The Position

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

Requirements

Regarded as the technical expert in their particular field
Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function
Anticipates business and regulatory issues; recommends product, process or service improvements
Leads projects with notable risk and complexity; develops the strategy for project execution
Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions
Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines
Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view

Responsibilities

Provides leadership of new product introductions and early learning shipments, resolution of critical long-term customer issues with upper management, and identifying special projects for successful implementation and completion.
Responsible for the product Hardware performance at a strategic customer or region.
Manages Hardware & Software technical customer escalations.
Drives Failure Analysis to identify long term technical issues, the plans for resolution, and develops the design to correct the issue.
Provides Alpha Site leadership (NPI, JDA, Eval) of Engineering specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool for the most complex new products and/or most critical customers.
Drives multi-function taskforces to address customers' complex design related issues such as device performance or yield related issues. This includes both process and hardware redesign efforts.
Drives program management (from concept through customer acceptance and formal release).
Generates and presents system performance data as required. This includes performance metrics such as MTBF, MTBI and Availability. Reporting will also include process data and I/W spending analysis.
Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool.
Initiates and provides review of ECO's to ensure data supports fix and follow up with communication to the field.
Engages in technical dialogue with the customer in cases of customer escalations or hardware and software availability requests.
Supports GPS in the generation of documentation such as CENs and BKMs.
Creates and reviews documentation covering technical improvements, system upgrades, and support plans.
Presents at customer level.
Ensures field implementation.
Organizes and manages on-site training for early learning shipments and new product introductions.
Enhances local team product technical knowledge by frequent knowledge transfer from the BU to the account and proactive training.