TPA Delivery SME - Contract role
About The Position
The TPA SME is responsible for leading requirements discovery, analysis, and documentation for client implementations on the LifePRO platform. This role combines strong business analysis expertise with Policy Amin, NB, Epp, Accounting domain knowledge to translate business needs into clear, actionable solution requirements. This position applies business analysis leadership across the full project lifecycle, including gathering requirements, analysis, solution design support, testing, implementation, and handoff. The TPA SME partners closely with business users, senior stakeholders, development teams, QA teams, support teams, and project teams to drive solution clarity, manage requirement changes, mitigate delivery risks, and help ensure successful outcomes. This opportunity is well suited for an experienced business analyst who can lead discussions, mentor team members, and deliver high-quality solutions in a fast-paced client environment. EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.
Requirements
- Strong business analysis expertise
- Policy Amin, NB, Epp, Accounting domain knowledge
- Experience leading requirements discovery, analysis, and documentation
- Experience applying business analysis leadership across the full project lifecycle
- Experience partnering with business users, senior stakeholders, development teams, QA teams, support teams, and project teams
- Ability to lead discussions
- Ability to mentor team members
- Ability to deliver high-quality solutions in a fast-paced client environment
Responsibilities
- Leading requirements discovery, analysis, and documentation for client implementations on the LifePRO platform.
- Translating business needs into clear, actionable solution requirements.
- Applying business analysis leadership across the full project lifecycle, including gathering requirements, analysis, solution design support, testing, implementation, and handoff.
- Partnering closely with business users, senior stakeholders, development teams, QA teams, support teams, and project teams to drive solution clarity, manage requirement changes, mitigate delivery risks, and help ensure successful outcomes.
- Leading discussions and mentoring team members.
- Delivering high-quality solutions in a fast-paced client environment.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
