Towel Haus Attendant

Frankenmuth Bavarian Inn Lodge • Frankenmuth, MI

2d • Onsite

About The Position

The Towel Haus Clerk is responsible for providing clean towels to guests, maintaining inventory, and ensuring an efficient and friendly towel exchange process at the waterpark. This role plays a key part in delivering a positive guest experience by ensuring cleanliness, organization, and accuracy in all transactions. The Towel Haus Clerk also helps maintain the cleanliness of the towel exchange area and supports overall waterpark operations. This role plays a key part in maintaining a fun, safe, and family-friendly environment by upholding all safety, cleanliness, and customer service standards set by the Bavarian Inn Lodge. Supports the goal of having the highest level of guest service offered in Michigan. Perform other duties as directed by management.

Requirements

• High school diploma or equivalent required
• Outstanding communication and guest service skills
• Ability to multitask, remain calm under pressure, and problem-solve
• Strong organizational abilities with a keen attention to detail
• Strong computer knowledge and experience with using multiple resort systems
• Demonstrates good judgment, honesty, and dependability
• Capable of working flexible hours, including evenings, weekends, and holidays
• Professional appearance and demeanor in line with Bavarian Inn standards
• Ability to stand high heat and humidity

Responsibilities

• Providing clean towels to guests
• Maintaining inventory
• Ensuring an efficient and friendly towel exchange process at the waterpark
• Maintaining the cleanliness of the towel exchange area
• Supporting overall waterpark operations
• Upholding all safety, cleanliness, and customer service standards
• Perform other duties as directed by management

Benefits

• Free Bavarian Blast Water Park access
• Employee Discounts for dining and retail across all Bavarian Inn Inc. locations
• Employee paid dental
• Employee paid vision
• Employee paid life insurance
• Free lunches during shift
• Referral program up to $500 per person referred
• Tuition reimbursement program
• Employee Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED