Tours & Travel Sales Agent - Motorcoach Tours

Starr Bus Charters & Tours•Falls Township, PA

1d•$18 - $19•Onsite

About The Position

Starr Tours in Fairless Hills, PA, one of the nation’s largest privately owned Bus Charter & Tour companies, is seeking a talented and detail minded individual to work as a Travel Advisor in our Public Bus Tours Division to sell and service bus trips. This individual will be an integral part of our highly experienced Tour Division responsible for selling and servicing over 50 One-Day excursions and 85 multi-day vacations each year. The trips range from quick getaways to Broadway and Lancaster, to longer trips to destinations like Cape Cod, Nashville, and even a 27-day Cross country trip. The ideal candidate will be experienced in sales, service, or administration and must have great customer service skills. Candidate must have attention to detail, effective communication skills, strong organizational skills, patience and kindness, and be able to multi-task in a fast-paced environment. Must be good with computers as well as basic accounting. Excellent communication skills (written, verbal/phone and electronic) are required. We're looking for self-motivated candidates with an excellent work ethic, and the ability to sell and service trips effectively over the phone and by email in an efficient, courteous, and timely manner. On any given day, you may find yourself making outbound calls to past travelers, fielding incoming calls due to marketing efforts, calling clients for meal selections or payments, answering questions, proofing advertisements, processing mail, or helping out around the office. The ideal candidate will have a love of travel and interest in learning about new destinations and attractions. Starr’s culture is one where everyone pitches in to help in other areas of the business when needed. There will be great opportunities to learn and gain experience outside of your regular role. These could range from help with special projects and new ventures, to attending trips, or helping to jump in to assist a Tour Director or Driver with a question.

Requirements

Excellent customer service and communication skills (written, verbal/phone and electronic)
Prior experience in customer service or sales roles is a plus, preferably in the tourism industry
Excellent communication and interpersonal skills to effectively interact with customers and team members
Strong problem-solving abilities to address customer inquiries and concerns
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Strong computer skills
Ability to perform basic math calculations
Ability to work independently and as part of a team to achieve sales targets
General knowledge of travel and domestic destinations
Attention to detail
Effective communication skills
Strong organizational skills
Patience and kindness
Ability to multi-task in a fast-paced environment
Good with computers
Basic accounting skills
Self-motivated
Excellent work ethic
Ability to sell and service trips effectively over the phone and by email in an efficient, courteous, and timely manner