Tournament Manager

Caesars Entertainment•Pompano Beach, FL

8d•Onsite

About The Position

The Tournament Manager is responsible for overseeing the overall operations of Tournament Events. The Tournament Manager must organize the activities of each aspect of the tournament including event registration, tournament payouts, tournament staffing, and other various administrative tasks.

Requirements

Must be 21 years of age or older
Proficient in English verbal and written
Flexible to work various shifts, weekends, and holidays
Must be able to obtain and maintain a 1055 gaming license.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of arithmetic, algebra and their applications.
Gaming experience is required.

Nice To Haves

Five to seven years’ experience as a poker dealer, supervisor, or poker floor person with a 4-year degree in a related field or equivalent work experience preferred.

Responsibilities

Positive attitude and interactions with guests and team members.
Supervises poker dealers and handles the coaching and progressive discipline of this staff.
Create the overall event floorplan to meet the ebbs and flows of the different events occurring.
Work with Human Resources and Poker Management to properly hire/process/term all Tournament Staff team members.
Ensures that the Tournament Management team is adhering to regulations/internal practices.
Complies with Title 31 and AML requirements.
Interacts with support departments to facilitate casino, food, beverage, and slot performance/maintenance services as needed.
Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to the Poker Manager or Table Games Manager.
Monitors legal compliance with federal, state, and gaming laws.
Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
Perform other duties as assigned or reasonably requested by any member of management.