Tourist Information Counselor

Commonwealth of Pennsylvania • Delaware County, PA

6d • Onsite

About The Position

The Delaware County Welcome Center is seeking a friendly and enthusiastic Tourist Information Counselor to educate travelers with a range of information as they explore exciting destinations within the Commonwealth. This role is vital in ensuring visitors receive top-notch assistance, guidance, and resources to enhance their travel experiences. If you have a knack for providing effective and accurate information and enjoy interacting with people from all walks of life, this is the perfect opportunity to be a part of creating unforgettable travel memories.

Requirements

• One year of experience in work involving public contact, or an equivalent combination of experience and training.
• Willingness and ability to work in and commute to Delaware County PennDOT Welcome Center.
• Ability to be 'on call' between 7:00 AM to 7:00 PM, seven days a week (current hours are 9:00 AM to 5:30 PM).
• Ability to report to work within 1-hour of being called in.
• Front facing public contact experience.
• Experience working with computers.
• Experience answering phones, composing emails, compiling reports, tracking office activities and inventory, entering data, and filing.
• Ability to perform essential job functions.

Nice To Haves

• Five or more years of full-time experience in work involving front facing public.
• High school diploma or equivalent.

Responsibilities

• Provide travelers with directions, lodging details, and useful information about attractions across Pennsylvania.
• Open and close the Welcome Center and maintain neat, clean, and well organized displays.
• Restock brochures and supplies and maintain an accurate inventory of available materials.
• Prepare daily reports, visitor counts, and notes on special visits or activities.
• Participate in tours, travel shows, and training events to support tourism outreach.
• Share questions, ideas, and concerns with the Tourist Information Supervisor to support center operations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED