Tourism Information Counselor 1 (WAE)

State of Louisiana•Thibodaux, LA

3d•Onsite

About The Position

This is a part-time position located at the E.D. White Historic Site in Thibodaux, LA. Professional work responsibilities include providing basic safety and interpretive services in the galleries and throughout the museum. This position may also serve as the initial point of contact for all visitors and groups to the Louisiana State Museum. The incumbent will need to maintain knowledge of the fluency for all LSM programs and exhibits; adapt to changes in schedule and job requirements; and may assist the programming and education staff to implement educational programs, school tours, and special events as efficiently as possible. The Louisiana State Museum’s collections and educational programs stimulate awareness and appreciation of our state’s rich and diverse history and culture.

Requirements

No training or experience required.

Responsibilities

Monitor galleries internally to ensure the safety of museum artifacts, building, and guests.
Monitor and alert the designated museum administrator in the event of a crisis or disturbance.
Monitor and maintain the flow of visitors.
Ensure that all museum rules are followed.
Assist visitors with questions.
Provide information to LSM guests on LSM programming, properties, and other regional attractions.
Distribute brochures, maps, and other LSM printed materials.
Answer visitor questions pertaining to museum exhibits, the state, history, and culture.
Refer museum guests interested in additional LSM information to the appropriate museum personnel.
Use computer-based point-of-sale ticketing system and group reservation database.
Receive cash, checks, and other forms of payment for museum admission.
Explain museum discount programs.
Verify total sales and balance the cash drawer at the end of the day.
Documents and explains any overages or shortages.
Maintain working knowledge to operate various office machines, such as copiers, calculators, and credit card machines.
Upon completion of proper training, may assist curatorial staff with cleaning of exhibits and artifacts on display.
May assist with museum programming, tours, and events in visitor services or building monitoring capacity.
Performs other duties as required.