Tourism Coordinator

Visit Phoenix • Phoenix, AZ

3d

About The Position

Help Showcase the Best of Greater Phoenix Do you love organization, travel, hospitality, and creating exceptional experiences? Are you energized by coordinating logistics, supporting a dynamic team, and interacting with industry partners from around the world? Visit Phoenix is looking for a Tourism Coordinator to join our team and play a vital role in promoting one of the nation's premier travel destinations. This position is perfect for someone who thrives in a fast-paced environment, enjoys building relationships, and takes pride in making sure every detail is handled with excellence.

Requirements

• Highly organized, detail-oriented, and solutions-focused
• A strong communicator with excellent customer service skills
• Able to manage multiple priorities while maintaining accuracy
• Positive, adaptable, and calm under pressure
• Self-motivated while also being a collaborative team player
• Passionate about hospitality, tourism, and creating exceptional experiences

Nice To Haves

• Experience in hospitality, tourism, travel, or a related industry
• Knowledge of CRM or database management systems; SimpleView experience is a plus
• Proficiency in Microsoft Office, including Excel and PowerPoint
• Bilingual Spanish skills are a plus
• Ability to lift and transport event and promotional materials up to 40 pounds as needed

Responsibilities

• Serve as a resource for members, clients, partners, and visitors
• Respond to department inquiries (phone & email)
• Coordinate schedules and help ensure seamless operations when team members are traveling
• Contribute to special projects across the Tourism department
• Work closely with sales managers and marketing team on promotional initiatives
• Assist with sales lead input, distribution, and follow up
• Support intern onboarding, training, and project coordination
• Prepare itineraries, participation materials, sales kits, and appointment schedules
• Assist with site inspections, familiarization (FAM) tours, and tourism programs
• Support tourism missions, trade shows, and industry events
• Represent Visit Phoenix at events as needed
• Maintain organized records, including SimpleView CRM data
• Monitor tourism team activity and production metrics
• Prepare monthly, quarterly, and annual reports
• Track campaign performance, ROI, and member participation
• Maintain & update department SOP documentation as needed

Benefits

• Opportunity to help promote one of the most exciting travel destinations in the country
• Work alongside passionate professionals dedicated to supporting the region's tourism industry
• Every day brings new opportunities to connect with partners, support exciting initiatives, and contribute to experiences that inspire visitors
• Equal-opportunity workplace employer
• Commitment to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed