Tour Escort

AAA • Pittsburgh, PA

8d

About The Position

Assists the Group Tours Specialist/Manager(s) in planning, developing and finalizing group tour arrangements. Also, assists in the sale of specified planned tours. May escort specified tours. This position may work on a variety of tours or specialize in certain areas, such as rail travel, special groups or motorcoach.

Requirements

• High School GED Required
• 1-3 years Travel Counselor or related experience.
• Ability to communicate effectively with clients.
• Light typing and ability to compose and type client correspondence required.
• Background in bookkeeping or accounting required.
• Travel leading tour groups as required. (40% proficiency)

Nice To Haves

• Certified Travel Counselor (CTC) - The Travel Institute

Responsibilities

• Assists in the planning, arranging and coordinating of group tours sold by AAA to the members, general public and/or special groups.
• Escorts group tours as assigned.
• Assists in the negotiating with vendors, receptive operators, hotels, tour operators, etc. to obtain the best competitive value for pricing the group tour.
• Assists in all documentation, ticketing, and posting of payments from branch offices.
• Works with the Accounting Department to close out tours.
• Maintains accurate files on each tour.
• Assists branch offices with any problems that may arise with tour arrangements.
• Staffs travel show/conference booths as necessary.

Benefits

• Equal Opportunity Employer

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED