Tour Consultant, Individual Sales

EF Education First / HultToronto, ON
CA$45,000 - CA$55,000Hybrid

About The Position

As a member of our high energy, collaborative and competitive sales team, you will play a critical role in developing customer acquisition and retention strategies while simultaneously identifying opportunities to improve the customer experience. Your daily activities will involve making outbound sales calls to potential travelers who have expressed interest in group travel through our website and marketing efforts. Additionally, you will help maintain interest by continuing the relationship with our past loyal travelers in booking their next Go Ahead Tour. No Sales experience? No problem. Our Sales Development Program is designed for those who are both launching a new career in sales and those who want to build upon existing sales skills and techniques. Our goal is to create strong salespeople and instill lasting skills that you can carry with you throughout your career. Benefits of the program include training in sales, product, marketing and industry trends, coaching in consultative selling techniques, presentations, public speaking and dedicated mentorship. This program is a great way to build your career with a global leader in the industry.

Requirements

  • Must have full work authorization without company sponsorship
  • Must be fluent in English
  • Strong verbal communication and influencing skills (must be able to connect with a diverse range of individuals via telephone)
  • Naturally strong sales instincts: you can recognize and capitalize on buying signals that customers display
  • Driven and competitive mindset that has you intrinsically motivated to hit goals
  • Demonstrates personal accountability, self-awareness, and student mentality
  • Adept in problem-solving skills
  • Ability to independently plan, organize and prioritize work while collaborating with a team
  • You are flexible, with the ability to pivot quickly and multitask in a fast-paced environment
  • Must have at least 4 years of relevant work experience or a 4-year degree

Responsibilities

  • Independently manage your book of business while simultaneously bringing in new business
  • Maintain and practice high outreach, follow-up phone conversations
  • Average 100+ calls and 3 hours of phone time per day
  • Utilize consultative selling techniques to prospect and initiate product interest
  • Consistently achieve or exceed sales goals
  • Develop an integrated sales strategy to accomplish your goals
  • Weekend Work: 1-2 days/month - Take a weekday off when you work a weekend day
  • Late Shift Work: 1-2 days/month - Late shifts will be from 11:30 am - 8 pm MT

Benefits

  • The opportunity to travel with your customers for FREE at least once a year!
  • Take advantage of our professional growth and learning opportunities, including monthly trainings, workshops, and inspiring talks with global leaders and experts
  • Participate in social networking opportunities by joining one of our many employee-run social groups, like book club or movie club, or any of our “EFinity” resource groups.
  • Enjoy four weeks paid vacation, to rest, relax or adventure - plus 11 paid holidays
  • Grow your savings with a 20% company match on your RRSP contributions (25% after 5-years!)
  • Excellent health, dental, and vision coverage, along with life and disability insurance
  • Wellness benefits, including an annual $500 healthy lifestyle reimbursement
  • EF program discounts including travel, language schools, childcare, and more
  • Discounts at local venues and businesses
  • Eligibility for our Workplace Flexibility Program: our hybrid work model allows you to work from home on Fridays!
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