Tour Commander - EVERGREEN 2026

CC•New York, NY

1d•Onsite

About The Position

The Tour Commander is the primary point of contact for all security-related issues with residents. This role involves responding to major and minor incidents, conducting vertical and perimeter patrols, and monitoring all on-site cameras. The commander is also responsible for supervising and working with contracted security officers, documenting all incidents in security reports, and signing off on officer reports. Additional duties include distributing communications to residents, assisting with evictions, conducting building inspections, gathering intelligence for security and law enforcement, and assisting emergency services (PD/FD/EMS). The position requires accounting for all security equipment, responding to court for testimony, making proper notifications to superiors, carrying and monitoring a department radio, maintaining the security booth and logs, conducting parking lot inspections, and controlling vehicle traffic onto the property while recording visitors.

Requirements

3 years’ experience in maintenance and/or construction is ideal
Must be proficient in MS Word and Excel
Strong analytical skills
Strong attention to detail
Some knowledge of CCTV

Responsibilities

Primary point of customer service for all security related issues with residents
Responds to all major / minor incidents
Performs vertical and perimeter patrols
Monitors all cameras on site
Monitors contracted security officer's performance
Supervises / work with contracted security officer
Documents all incidents on security reports
Sign off on contracted security officers' reports
Distributes letters and flyers to residents
Assists with eviction
Conducts building inspection and report all violations
Gathers intelligence for S/D, ASM and local law enforcement
Assists PD / FD / EMS
Accounts for all security equipment
Responds to court for testimony
Makes proper notification to SD / ASD of all matter of importance
Monitor and carry department radio
Maintains security booth and all logs
Conducts parking lot inspection
Controls vehicle traffic onto property / record all visitors in logbook