Total Rewards Specialist

Golden Hippo•Woodland Hills, CA

3d•Onsite

About The Position

We are seeking a detail-oriented Total Rewards Specialist to support day-to-day administration of benefits, leave management, and payroll processes. This role serves as a key point of contact for employees navigating enrollments, leave programs, and pay-related questions, while ensuring accuracy and compliance across HR systems. This role is the main contact for benefit inquiries, collaborates with vendors to resolve issues, and performs regular audits. In performing these duties, this role supports the interpretation and administration of Company policies and contributes to general business operations, exercising discretion and independent judgment in matters of significance. The ideal candidate is highly organized, comfortable working across multiple platforms, and able to manage sensitive employee data with discretion.

Requirements

Working knowledge of FMLA, COBRA, and state disability/UI processes
Familiarity with benefits enrollment platforms, leave management, and payroll systems (experience with Paycor and New York Life a plus)
Experience with HRIS platforms (e.g., Paycor, ADP, Workday, or similar) preferred
Strong organizational and time-management skills
Discretion and sound judgment when handling confidential employee data
Ability to exercise discretion and independent judgment with respect to matters of significance in support of Company policies and general business operations
Strong customer service orientation with a responsive, employee-first approach
Problem-solving skills with the ability to identify and resolve data or process discrepancies
Comfort working independently in a fast-paced, deadline-driven environment
1–3 years of experience in HR operations, benefits administration, or a related HR support role

Nice To Haves

Bachelors Degree in HR, BA, or related field
Paycor and Benefits Advisor experience
SHRM-CP or HR certification

Responsibilities

Administer COBRA and other benefit transactions that require manual processing outside of automated system workflows
Review and approve new hire and life event benefits enrollments
Manage employee-facing benefits communications throughout the enrollment lifecycle
Support administration, auditing, and funding processes for Health Savings Account (HSA), retirement, and other benefit-related accounts
Perform invoice and payroll deduction reconciliations for benefits vendors
Effectively interpret FMLA and ADA implications as they relate to leaves of absences and disabilities
Track and administer intermittent, continuous, and other leave types in compliance with applicable federal and state regulations
Complete state unemployment insurance, disability, and other leave-related claim documentation
Payroll coordination for all paid and unpaid leaves including HRIS Pay Classification Management, Individual Claim Management, Compliance, and Return to Work procedures for all individuals out on leave
Point of contact for questions or concerns for employees and leadership
Interpret and apply Company leave policies to individual employee circumstances, exercising discretion and independent judgment in resolving non-routine situations
Monitor, coordinate, and process Workers’ Compensation claims
Monitor and record appropriate leave usage relative to Workers’ Compensation benefits; notify payroll and other appropriate personnel regarding adjustments
Process and review timecards each pay cycle, resolving discrepancies to ensure accurate, on-time submission
Manage payroll checklist updates, including bonuses, wage garnishments, terminations, and other pay-cycle adjustments
Complete Verifications of Employment (VOEs) and handle payroll-related mail
Maintain payroll documentation and checklists in accordance with recordkeeping practices
Handle incoming and outgoing HR-related mail
Partner with HR team on employee wellness events
Support special projects, process improvements, and open enrollment planning, testing, and execution
Support the interpretation, administration, and consistent application of HR policies, exercising discretion and independent judgment in matters of significance to the business
Contribute to general business operations by identifying and recommending improvements to HR processes and procedures

Benefits

Comprehensive Healthcare Coverage – We cover 100% of premiums for employee-only medical, dental, and vision plans.
Bonus Opportunities – Earn more with both annual and monthly bonus programs tied to performance.
Investing in Your Future – We match up to 3.5% of your 401(k) contributions and offer a company-sponsored Employee Stock Ownership Plan (ESOP), helping your retirement savings grow alongside the company.
Work-Life Balance – Start your first year accruing up to 15 days of vacation, plus 6 paid sick and mental health days.
Well-Being Support – Take advantage of our Employee Assistance Program, company closure dates, free weekly yoga and meditation classes, and expanded mental health benefits—we take a holistic approach to your well-being.
Career Growth – Grow with us through our mentorship program, continuous learning opportunities, and performance-based pay increases designed to help you advance.
Make an Impact – Give back through our charity sponsorships.
Cell/internet reimbursement
Free employee products
Annual events