Total Rewards Manager

Newfields Careers•Indianapolis, IN

1d•Hybrid

About The Position

The Total Rewards Manager will administer employee benefit programs, including health, dental, vision, retirement, life insurance, leave programs, and wellness initiatives. This role serves as a primary point of contact for employees regarding benefits questions, enrollment, and changes. The manager will coordinate annual open enrollment, including communication, education, and vendor collaboration, and liaise with benefits brokers, insurance carriers, and external vendors. Additionally, the role supports the development and maintenance of compensation structures, salary ranges, and job classifications, conducting market research and benchmarking to ensure internal equity and external competitiveness. The Total Rewards Manager will also assist with annual compensation planning processes, including merit increases and budgeting, and prepare compensation data and reports for leadership and audits. Ensuring compliance with federal, state, and local employment laws related to benefits and compensation is crucial. This includes maintaining accurate employee records and documentation in HRIS systems and supporting audits, filings, and required reporting. The role involves developing clear, accessible benefits and compensation communications and resources, educating employees on policies, procedures, and the total rewards philosophy, and providing excellent customer service. Collaboration with Human Resource colleagues on broader HR initiatives and identifying opportunities to improve offerings and processes are key. The work environment is primarily in an office and museum setting with regular computer use and cross-departmental collaboration. Newfields is a dynamic, visitor-centered environment that values collaboration, creativity, and adaptability. Reasonable accommodation may be provided for individuals with disabilities.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field
3+ years of experience in benefits and/or compensation administration
Knowledge of benefits programs and compensation principles
Strong analytical, organizational, and communication skills
Ability to handle sensitive information with discretion
Attention to detail and accuracy
Analytical and problem-solving skills
Employee-centered service orientation
Understanding of equity and fairness in compensation
Ability to manage multiple priorities and deadlines

Nice To Haves

Experience working in a nonprofit or cultural institution
Familiarity with HRIS and benefits administration platforms (UKG a plus)
Professional certification (e.g., SHRM-CP, PHR, CCP)

Responsibilities

Administer employee benefit programs, including health, dental, vision, retirement, life insurance, leave programs, and wellness initiatives
Serve as a primary point of contact for employees regarding benefits questions, enrollment, and changes
Coordinate annual open enrollment, including communication, education, and vendor collaboration
Liaise with benefits brokers, insurance carriers, and external vendors
Support the development and maintenance of compensation structures, salary ranges, and job classifications
Conduct market research and benchmarking to ensure internal equity and external competitiveness
Assist with annual compensation planning processes, including merit increases and budgeting
Prepare compensation data and reports for leadership and audits
Ensure compliance with federal, state, and local employment laws related to benefits and compensation (e.g., FLSA, ACA, ERISA, ADA)
Maintain accurate employee records and documentation in HRIS systems
Support audits, filings, and required reporting
Develop clear, accessible benefits and compensation communications and resources
Educate all levels of employees on policies, procedures, and total rewards philosophy
Provide a high level of customer service with professionalism, confidentiality, and care
Partner with Human Resource colleagues on broader HR initiatives such as onboarding, employee engagement, and DEAI efforts
Identify opportunities to improve benefits offerings, compensation practices, and administrative processes
Stay current on trends in nonprofit and museum-sector benefits and compensation