Total Rewards Analyst

Zuora

8d•$88,000 - $109,900•Remote

About The Position

The Total Rewards Analyst will play a key role in enhancing Total Rewards operations and execution at Zuora across both compensation and benefits. This role will help assess, evolve, communicate, and administer competitive Total Rewards programs that support all ZEOs. Reporting to the Senior Director, Global Total Rewards, the analyst will partner closely with ZEO Success and business leaders to deliver high-quality, white glove support while helping elevate Zuora’s Total Rewards programs. This is a remote position, with occasional opportunities to gather with the team for office visits, events, or offsites. If located near an office, working onsite is also encouraged.

Requirements

2+ years of experience in human resources, global compensation, and/or global benefits
Strong proficiency in Excel or Google Sheets, including formulas, charts, graphs, pivot tables, and other advanced capabilities
Analytical and quantitative skills, with the ability to interpret data and provide thoughtful recommendations
Excellent verbal and written communication skills
Strong organizational skills and attention to detail, with the ability to work independently and manage projects and deadlines
A high degree of integrity, discretion, and sound judgment when handling sensitive and confidential information

Nice To Haves

Workday experience is a plus, with Workday Advanced Compensation experience preferred
Bachelor’s degree or equivalent relevant experience
Experience with compensation tools such as Pave or similar external platforms is a plus

Responsibilities

Leverage technology to conduct external market pricing and prepare pricing analyses to determine structure mapping
Serve as the key contact for participation in compensation surveys
Support annual compensation processes, including the Merit cycle, Corporate Bonus Plan, and Promotion cycle by evaluating global salary structures and making adjustment recommendations, testing and administering compensation processes within Zuora’s pay software, reviewing proposed pay changes against budget and for parity across teams, calculating and analyzing bonus payments, reviewing outcomes against budget, and analyzing process results and outcomes
Partner with HR Operations to support benefits-related onboarding, offboarding, and Total Rewards operations
Support administration of the annual U.S. Benefits Open Enrollment process
Monitor benefits discrepancy files and resolve eligibility issues in a timely manner
Serve as the main point of contact for benefits invoices, including reconciliation and coordination with vendors and internal stakeholders
Provide first-line support to employees by responding to benefits and compensation questions
Assist in the development and maintenance of employee communications, training materials, and benefits resources
Maintain and update policies, procedures, and documentation related to compensation, benefits, time off, and leave of absence programs
Participate in compensation and benefits-related projects, compliance activities, process improvements, and other initiatives as needed
Support leave of absence administration, including maintaining leave records in Workday, ensuring data consistency across systems, coordinating with managers on leave approvals, and responding to disability claims and requests in a timely manner

Benefits

Competitive compensation
Variable bonus and performance-based reward opportunities
Retirement programs
Medical, dental, and vision insurance
Generous, flexible time off
Paid holidays
Wellness days
Company-wide year-end break
Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
Learning & development stipend to support ongoing growth
Opportunities to volunteer and give back, including charitable donation matching where available
Mental wellbeing resources and support