Tortilleria Clerk - Food Production P/T | - Edinburg 107

JUNIORS SUPERMARKETS•Edinburg, TX
•Onsite

About The Position

This role involves providing exceptional customer service while efficiently operating tortilla-making equipment and maintaining a clean and organized work area. The position requires taking customer orders, preparing fresh tortillas and related products, packaging orders, handling transactions, and ensuring product quality and freshness.

Requirements

  • Minimum of 1 year of experience in a customer service role, preferably in a food service or retail environment.
  • Experience handling cash and processing transactions.
  • Experience with food preparation and handling, preferably with tortillas or related products.
  • Excellent customer service skills and a friendly, approachable demeanor.
  • Strong communication skills, both verbal and written.
  • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic math skills and the ability to accurately handle cash transactions.
  • Knowledge of food safety and hygiene practices.
  • Ability to work as part of a team and contribute to a positive work environment.
  • Ability to stand for extended periods and lift up to 25 pounds.
  • Food Handlers Certification (required)

Nice To Haves

  • Bilingual (Spanish/English) preferred.

Responsibilities

  • Operate tortilla-making equipment, including dough mixers, presses, and ovens, ensuring proper functioning and adherence to safety procedures.
  • Prepare fresh tortillas of various sizes and types according to customer orders and established recipes.
  • Package tortillas and related products (e.g., tostadas, chips) for sale, ensuring proper weight, labeling, and presentation.
  • Provide prompt and friendly customer service, taking orders accurately and efficiently, answering questions about products, and addressing customer concerns.
  • Maintain a clean and organized work area, including cleaning equipment, sanitizing surfaces, and stocking supplies.
  • Monitor inventory levels of ingredients and packaging materials, informing management of any shortages or discrepancies.
  • Handle cash register transactions, processing payments accurately and efficiently.
  • Ensure the quality and freshness of all products, adhering to food safety standards and company guidelines.
  • Assist with other tasks as needed, such as stocking shelves, rotating stock, and receiving deliveries.
  • Adhere to all company policies and procedures, including those related to safety, sanitation, and customer service.
  • Management reserves the right to assign additional tasks as necessary to support store operations.
  • Employees will be provided with proper training and protective equipment for any and all assigned tasks that require special handling.
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