Torque and GSIP Coordinator

General Motors•Bowling Green, KY

About The Position

The Torque and GSIP Coordinator manages, monitors, and oversees requirements for fastening processes, ensuring compliance with Process Control Plans (PCPs) and Tool and Equipment Bulletins (T&Es), and ensuring GSIP administration is properly established and used. The role maintains torque strategies, databases, monitoring routes, quality metrics, training documentation, and visual aids, while reviewing torque and Toolsnet data to identify issues and support problem solving. The coordinator works with production, quality, engineering, suppliers, and other plant teams to audit processes, respond to out-of-standard conditions, support corrective actions, maintain calibrations, and implement new products and error-proofing devices. The role also serves as the GSIP Plant Administrator and a subject matter expert for the plant bypass process and PS1 Critical Hard Hold repair process. It is mainly a first-shift position, with occasional split- or second-shift work.

Requirements

Bachelor's degree or equivalent training/experience in Torque.
Problem-solving ability.
Ability to interpret large amounts of data.
Demonstrated leadership skills.
Ability to motivate employees and elicit work output.
Strong training and communication skills.
At least 3 years of relevant experience, such as torque, quality control, manufacturing, or statistics.

Responsibilities

Monitor processes and tooling required by Process Control Plans (PCPs) and Tool and Equipment Bulletins (T&Es), and make ongoing improvements and updates.
Construct the torque process strategy list and verify year-to-year changes before SSF.
Manage weekly APM system downloads and reconcile discrepancies to ensure accurate data is provided to production processes.
Establish torque-monitor routes for critical torque specifications by shift and standard-care torque by month or as needed.
Maintain databases and manage updates resulting from process and tool changes, including tool information and secondary checks.
Maintain Torque First Time Quality metrics, including Top NOK and Key Releases.
Provide updated torque specification information to torque monitors and production team leaders.
Provide production with weekly TFTQ and mutilation data.
Work with the Quality Requirements Lead to maintain existing and new Quality Requirements.
Develop and provide training to keep production teams and management current with requirements.
Support management of the torque monitor team to ensure processes and standardized work are followed.
Respond promptly to out-of-standard production conditions by supporting containment, problem resolution, risk assessment, and corrective actions; communicate with Design and Fastening Engineers as required.
Perform or assist with static/dynamic torque correlation studies for fasteners experiencing issues.
List and implement AM-1, TAY, TA1, and other strategies supporting PCP, T&E, and PFMEA, and submit data to engineering as required.
Review torque data daily to identify potential issues or deficiencies.
Audit fastening processes against defined requirements, issue Corrective Action Reports, and drive follow-up.
Support VAA suppliers through facility audits, clear communication, and relationship building.
Support weekly EWO meetings and monitor and follow up on EWOs, TWOs, and PFCMs.
Ensure required calibrations for quality gages and torque-monitor Datamyte are initiated or performed according to maintenance plans, including for torque equipment and refractometers.
Use databases, information systems, and tool-monitoring systems, and interpret data using Excel, Power Query, and Power BI.
Build effective working relationships with plant peers, leadership, operators, and other resources.
Support the annual Torque Corporate Audit.
Support launch torque and GSIP implementation.
Review and interpret Toolsnet data to support problem solving.
Serve as the plant subject matter expert for the bypass process.
Serve as the subject matter expert for the plant's PS1 Critical Hard Hold repair process and train the workforce.
Maintain training documentation and provide required Torque and GSIP training for hourly and salaried employees.
Serve as the GSIP Plant Administrator for the site.
Assist with GSIP reporting, data, and reports.
Act as the launch contact for new product setups in GSIP.
Own mapping tools in GSIP.
Set up and maintain visual aids for verification stations.
Coordinate across departments to set up new error-proofing devices.
Fill in for the Quality Group Leader as needed.