TOPS - Leasing Specialist - Houston, TX

Asset Living•Houston, TX

3d•Onsite

About The Position

The TOPS Leasing Specialist is a floating, assignment-based leasing role within Asset Living’s internal talent agency (TOPS). The specialist provides short-term, 1–30 day on-site leasing support to properties experiencing vacancies, staffing gaps, transitions, or performance needs. The role performs the leasing, marketing, customer service, and administrative duties expected of an Asset Living Leasing Consultant while quickly integrating into each assigned community’s operations to ensure a seamless resident experience and consistent leasing execution. Assignments vary by duration, property type, and division, and may require frequent travel and rapid onboarding to new teams. Travel may be within or outside the employee’s home state, including flights and overnight stays, for assignments, training, conferences, and other business activities. This is a safety-sensitive position and may be subject to additional compliance requirements. Duties may be modified, and additional responsibilities may be assigned at a supervisor’s request.

Requirements

High school diploma or equivalent.
Strong computer skills and ability to understand and perform all on-site software functions.
Basic knowledge of Fair Housing and OSHA requirements, consistent with a Leasing Consultant role.
Ability to travel as necessary, including travel requiring flights and/or overnight stays.

Nice To Haves

Previous leasing or property management experience.

Responsibilities

Greet, qualify, show, and lease to prospective residents in accordance with Asset Living leasing standards.
Perform activities needed to close leases, including lead follow-up, appointment setting, tours, and application processing.
Complete leasing paperwork and digital documentation before move-in.
Maintain accurate prospect and log traffic records and update property software promptly and accurately.
Support lease audits, unit walks, and the turn process during assignments.
Use established sales and marketing strategies to increase traffic and meet or exceed leasing goals.
Respond to resident concerns, service needs, and general inquiries to support a positive resident experience.
Support resident retention through resident events, communications, and community engagement activities.
Maintain a positive, professional image of each assigned community.
Assist with implementing property marketing and outreach plans and campaigns.
Conduct or support market surveys and maintain knowledge of competitors and local market conditions.
Keep model units, the office, and tour paths clean, stocked, and ready to show each day.
Complete administrative tasks, reporting, and system entries accurately and in alignment with property processes.
Learn and follow site-specific policies and procedures to support compliance.
Integrate quickly into new teams and adapt to each community’s operations, software, and expectations.
Represent Asset Living’s shared service standards and serve as a knowledge resource to on-site teams.
Support communities during staffing shortages, seasonal turnover, transitions, or rapid-response needs.
Travel as needed for assignments, property operations, training sessions, conferences, and other business-related activities, potentially including out-of-state travel, flights, and overnight stays.