Tool Technician

Otis Elevator Co.•Florence, SC
•Onsite

About The Position

The Tool Technician receives, inspects, assembles, rebuilds, tests, packages, and ships equipment and component parts in accordance with established procedures, manufacturer specifications, quality standards, and safety requirements. The position supports inventory accuracy, order fulfillment, equipment maintenance, and operational efficiency within the Tool Facility in Florence, South Carolina. The schedule is first shift, 7:30 a.m. to 4:00 p.m., Monday through Friday; some overtime may be required. The role includes assembling and repairing equipment; managing incoming materials and inventory; fulfilling and preparing orders for shipment; and completing production, quality, inventory, testing, and shipping documentation. The technician uses company software, iPads, and ISO quality systems, follows company procedures and safety requirements, and maintains a clean, organized work area. Otis describes itself as a global elevator and escalator manufacturing, installation, and service company with 72,000 employees and operations in more than 200 countries and territories. Its values emphasize safety, ethics, and quality. The company also describes training and development opportunities and its Employee Scholar Program, through which it sponsors colleagues pursuing degrees or certifications.

Requirements

  • High school diploma or GED equivalent.
  • At least two years of experience in manufacturing, assembly, repair, maintenance, logistics, shipping, receiving, or a related industrial environment.
  • PIV operation experience or certification.
  • Knowledge of manufacturing, production, and processing methods.
  • Knowledge of quality control principles and inspection techniques.
  • Knowledge of mechanical systems, tools, equipment, and their applications.
  • Basic electrical and electronic troubleshooting concepts.
  • Basic mathematics, including measurements, calculations, and conversions.
  • Ability to read and comprehend work instructions, blueprints, specifications, and technical documentation.
  • Strong attention to detail and commitment to quality.
  • Ability to monitor equipment performance and identify issues requiring corrective action.
  • Effective problem-solving and critical-thinking skills.
  • Ability to coordinate work activities and prioritize multiple tasks.
  • Strong verbal and written communication skills.
  • Proficiency with computers, tablets, and business systems.
  • Ability to adapt to changing priorities and business needs.
  • Ability to work independently and as part of a team.
  • Willingness to work additional hours when necessary to meet customer and operational requirements.

Nice To Haves

  • Technical training or education in manufacturing, industrial maintenance, mechanical systems, or a related field.
  • Experience rebuilding mechanical equipment, hoisting equipment, or industrial tools.
  • Experience working within an ISO-certified environment.

Responsibilities

  • Read and interpret assembly instructions, blueprints, specifications, parts lists, and standard work instructions.
  • Assemble, disassemble, inspect, rebuild, and test equipment and components according to manufacturer requirements and company standards.
  • Position and fit parts and subassemblies using measurements, templates, gauges, and hand tools.
  • Inspect and measure completed work to verify compliance with specifications and quality requirements.
  • Rebuild and test hoists, safety block stops, false cars, and other assigned equipment.
  • Troubleshoot mechanical and basic electrical issues during inspection and testing.
  • Receive incoming shipments and verify quantities and condition of equipment and materials.
  • Audit inventory upon receipt of deliveries, identify discrepancies, and support timely resolution of missing or damaged materials.
  • Maintain accurate inventory records using company systems and documentation procedures.
  • Monitor supply levels and communicate replenishment needs.
  • Pick, package, and prepare customer and internal orders for shipment, including safety cables, hoisting cables, wind cables, kits, and other products.
  • Inventory, repackage, and process approximately 5–6 G2S kits per day, or as business needs require.
  • Repackage incoming equipment for safe storage and consistent shipment preparation.
  • Package miscellaneous products and equipment according to established procedures and quality standards.
  • Complete production, quality, inventory, testing, and shipping documentation accurately and promptly.
  • Use company software, iPads, and ISO quality systems to record work and maintain documentation.
  • Follow company policies, procedures, safety standards, and regulatory requirements.
  • Maintain a clean, organized, and safe work environment.
  • Conserve company resources through proper use and care of equipment, materials, and supplies.
  • Perform other duties as assigned.

Benefits

  • Otis provides opportunities, training, and resources to build leadership and capabilities in Sales, Field, Engineering, and Major Projects.
  • The Employee Scholar Program sponsors colleagues pursuing degrees or certification programs.
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