Tool Room Attendant

Bassett Mechanical•Kaukauna, WI

About The Position

Bassett Mechanical is a third-generation, family-owned company providing custom-built industrial refrigeration, HVAC, plumbing, metal fabricating, and preventative maintenance service solutions. The Tool Room Attendant supports shop and field associates by issuing, receiving, inspecting, and maintaining tools and equipment. The role keeps tools and materials organized, accurately tracked, and ready for use to support timely job starts and efficient daily operations. It provides service at the tool room counter, prepares and dispatches items for jobs, monitors inventory, and helps maintain a clean, organized, safe, and efficient tool room. The position participates in an on-call rotation when required. Bassett Mechanical describes its compensation and benefits package as competitive and notes professional growth opportunities.

Requirements

High school diploma or equivalent.
Dependable, self-motivated, and accountable.
Comfortable in a fast-paced, hands-on environment with frequent interruptions and priority changes.
Mechanically inclined, with a basic understanding of tools and equipment.
Strong customer service mindset; respectful, helpful, and approachable.
Organized and detail-oriented, especially with inventory tracking and tool readiness.
Able to consistently follow written and verbal instructions.
Basic computer skills for inventory systems and recordkeeping.
Ability to lift and carry up to 50 pounds.
Valid driver’s license with a clean driving record.

Nice To Haves

Manufacturing or construction experience preferred.

Responsibilities

Provide fast, friendly, and professional service to shop and field associates at the tool room counter.
Issue, receive, and accurately track tools and equipment to maintain accountability.
Inspect tools, kits, and gang boxes to ensure they are complete, safe, and ready for use before issuing them.
Perform basic maintenance, lubrication, and minor repairs on tools.
Receive, label, organize, and store tools and materials; maintain a clean, organized, and Lean tool room that promotes efficiency and safety.
Prepare and dispatch tools and materials for jobs so crews can start work without delays.
Monitor inventory levels and proactively communicate shortages, issues, or needs.
Troubleshoot tool issues and help find practical solutions.
Participate in an on-call rotation to support operational needs when required.
Take ownership of the quality, condition, and accuracy of items leaving the tool room.
Perform other related duties as assigned.