Toll Equipment Technician I
CAI•Elkhart, IN
•Onsite
About The Position
We are looking for a motivated Toll Equipment Technician I ready to take us to the next level! If you have a high school diploma, Basic mechanical aptitude and troubleshooting skills, and are looking for your next career move, apply now. We are looking for a Toll Equipment Technician I to perform basic field maintenance, inspections, troubleshooting, and support for roadside toll collection equipment. This position will be a full-time contract role and onsite.
Requirements
- High school diploma or equivalent
- Basic mechanical aptitude and troubleshooting skills
- Ability to follow established maintenance procedures and job aids
- Experience using computer-based systems for work order tracking and documentation
- Ability to work outdoors in varying weather conditions
- Strong attention to detail and commitment to safety practices
- Valid driver's license and ability to travel to toll plaza locations as needed
- Ability to lift, carry, and move equipment and tools as required
- Strong communication and teamwork skills
Nice To Haves
- Experience supporting tolling, transportation, or roadway equipment
- Familiarity with incident management or ticketing systems such as Jira
- Basic knowledge of electrical or electromechanical systems
- Experience performing preventative maintenance activities
- Prior experience in field service, maintenance, or technical support environments
Responsibilities
- Perform basic field maintenance and support for roadside toll collection equipment under the direction of Toll Maintenance Supervisors
- Respond to incidents assigned through the Incident Management System (Jira) or as directed by supervisors
- Conduct routine inspections of toll lane equipment, including gates, gate arms, ticket machines, payment machines, and associated components
- Perform preventative maintenance tasks such as cleaning equipment, visual inspections, and basic adjustments following standard operating procedures
- Complete assigned work tickets in Jira, documenting maintenance activities, parts used, and work performed
- Restart and reboot toll equipment, including Automatic Ticket Issuing Machines (ATIMs), Automatic Payment Machines (ATPMs), lane controllers, and related peripherals
- Provide cleaning services for toll equipment by removing debris, cleaning sensors and readers, and maintaining equipment housings
- Assist with equipment installations under the supervision of senior technicians or Toll Maintenance Supervisors
- Escalate complex technical issues, networking problems, and significant equipment malfunctions to supervisors
- Maintain assigned vehicles, tools, and work areas in a safe, organized, and clean condition
- Provide roadside emergency assistance within the scope of training
- Perform other duties as assigned by Toll Maintenance Supervisors
Benefits
- medical, dental, and vision insurance
- 401k retirement account access
- paid sick leave
- other paid time off as provided by applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
