Toll Collector

TTECChesterfield, VA
Onsite

About The Position

TTEC is seeking a Toll Collector to work onsite in Richmond, VA. This role involves providing a quick, simple solution and change to motorists, aiming to make their customer experience exceptional. The Toll Collector will be the face and smile of the toll collection operations, requiring individual service.

Requirements

  • Pleasant and customer service-oriented manner
  • High school diploma or equivalent
  • Current valid Virginia driver’s license
  • Cash handling experience on a computerized system
  • Ability to safely walk across toll lanes and climb/descend stairs while carrying up to 30 pounds
  • Ability to walk long distances
  • Ability to determine vehicle classification by visual inspection

Nice To Haves

  • Work shifts that will likely include weekends

Responsibilities

  • Be the face and smile of the toll collection operations requiring individual service
  • Classify and collect proper toll amounts from motorists traveling through the toll lane
  • Make changes, issue receipts and write insufficient fund slips
  • Complete operations reports and balance cash deposits at end of shift

Benefits

  • Paid time off (PTO)
  • Wellness and healthcare benefits
  • Performance bonus opportunities
  • Tuition reimbursement
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