TOC Engineer

Toyota North AmericaPlano, TX

About The Position

The Toyota Financial Services Technology Operations Center is looking for a passionate and highly motivated TOC Engineer. Reporting to the National Manager of the TOC, the person in this role will play a key role in the governance, care and feeding, and uplifting of our Configuration Management Database. You will work with multiple stakeholders and Engineering teams in maintaining an accurate and reliable CMDB that supports our technology needs.

Requirements

  • ServiceNow or IT operations experience
  • Basic knowledge of ITAM, ITOM, or CMDB concepts
  • Exposure to scripting or ServiceNow configuration
  • Strong focus on data accuracy and detail

Nice To Haves

  • Exposure to HAM/SAM Pro or Discovery
  • ServiceNow CSA or working toward certification
  • Familiarity with ITIL basics or asset management
  • Experience supporting audits or reporting

Responsibilities

  • Support ITAM, ITOM, and CMDB operations
  • Assist with asset lifecycle + HAM/SAM Pro maintenance
  • Help maintain Discovery, CMDB, and data quality
  • Build basic workflows, scripts, and automations
  • Support governance, reporting, and audit readiness

Benefits

  • A work environment built on teamwork, flexibility, and respect
  • Professional growth and development programs to help advance your career, as well as tuition reimbursement
  • Team Member Vehicle Purchase Discount
  • Toyota Team Member Lease Vehicle Program (if applicable)
  • Comprehensive health care and wellness plans for your entire family
  • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
  • Paid holidays and paid time off
  • Referral services related to prenatal services, adoption, childcare, schools and more
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