TMX Manager

Clayton Homes • Addison, AL

1d • Onsite

About The Position

The TMX Manager oversees Team Member Experience (TMX) programs and processes to maximize team member engagement and reduce turnover. Programs span recruiting and hiring, onboarding and orientation, job-skills training, engagement and retention, performance management, employment practices, benefits and salary administration, and payroll and attendance. The role also plans and facilitates leadership training for managers, supervisors, and team leaders.

The manager assesses HR practices, analyzes performance indicators and turnover trends, and recommends improvements to facility leadership. They oversee recruiting and onboarding, support pay and rewards administration, help ensure compliance with employment laws and policies, investigate employee-relations matters, and coach leaders on performance conversations, recognition, expectations, and development. The TMX Manager also serves as the facility contact for initiatives such as VTO and wellbeing programs.

The position is based in an indoor, temperature-controlled, sealed-window office environment and involves primarily sitting and standing. Travel is not required.

Requirements

• Four-year degree in Human Resources, Business/Management, or Organizational Development.
• At least 3 years of progressive leadership experience in HR or Training/Organizational Development positions.
• Knowledge and experience in HR, organizational planning, recruitment, organizational development, employee relations, safety, employee engagement, and employee development.
• Better-than-average written and spoken communication skills.
• Outstanding interpersonal relationship-building and coaching skills.
• Ability to consistently operate a computer and other office productivity machinery, including a telephone, calculator, copy machine, and computer printer.
• Ability to communicate with others by phone, email, and in person, and to exchange accurate information.

Nice To Haves

• Previous experience in a manufacturing environment.

Responsibilities

• Assess HR practices and lead the development and implementation of improvements to the team member experience.
• Analyze key performance indicators and turnover trends, identify root causes, and present results and recommendations to facility leadership.
• Help leadership develop a vision for team member experience and facilitate goal setting and action planning.
• Oversee benefits and salary administration, payroll, and attendance; collaborate with the HRBP on pay-related concerns.
• Oversee recruiting, screening, interviewing, onboarding, and orientation; anticipate staffing needs and ensure compliance with hiring regulations and policies.
• Help new hires integrate into their teams, manage the referral program, serve as a liaison between team members and team leaders, and facilitate resolution of identified issues.
• Partner with People Leaders to ensure team members are trained in job skills, safety protocols and standards, LEAN organizational structure, housekeeping standards, and site-specific programs.
• Train and coach People Leaders on setting clear expectations, recognition, and addressing non-performance.
• Facilitate leadership development workshops, assess leadership performance, and advise the GM/PM on development plans.
• Lead training on interviewing, hiring, terminations, promotions, performance evaluations, and harassment.
• Consult with the HRBP to ensure policies comply with federal and state law; identify legal and reporting requirements and ensure policies, procedures, and reporting comply.
• Investigate employee-relations issues and advise management on appropriate resolutions.
• Ensure performance evaluations are carried out according to program design and train and coach leaders on two-way conversations, actionable feedback, and building trust.
• Serve as the facility point of contact for initiatives such as VTO and wellbeing programs.

Benefits

• Flexible health, dental, and vision benefits package for full-time team members.
• Competitive 401(k) programs with investment options and company matching for full- and part-time team members after one year.
• Paid parental leave.
• Tuition reimbursement.
• Employee Assistance Programs.
• Paid time to volunteer through the Clayton Impact program.
• Physical, nutritional, social, financial, spiritual, and occupational wellness programs available online or in person.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager