TMS Coordinator

Ally Psychiatry•Pelham, AL

39m•Onsite

About The Position

Our team is dedicated to improving access to mental health care for those who need it most. With both inpatient and outpatient clinics across 9 states and over 30 facilities, we are a growing organization that believes every team member plays a vital role in the patient journey. We provide competitive compensation, aggressive benefits, and cultivate a culture of growth and collaboration, allowing you to have a hand in shaping our evolving services. If you are passionate about mental health and are ready to make a meaningful impact, we invite you to join our team and help drive positive change in our communities. A TMS Coordinator plays a crucial role in healthcare settings by supporting physicians and other healthcare professionals in delivering patient care. TMS Coordinators are trained to perform a variety of clinical and administrative tasks, along with administering treatment sessions and assisting in brain mappings, ensuring smooth and efficient operation of medical facilities.

Requirements

High School Diploma or Equivalent
6 months experience working as a Medical Assistant

Nice To Haves

Completion of a medical assisting program from an accredited institution
Certified Medical Assistant (CMA) from the American Association of Medical Assistants (AAMA)
Registered Medical Assistant (RMA) from American Medical Technologists (AMT)
National Certified Medical Assistant (NCMA) from the National Center for Competency Testing (NCCT)

Responsibilities

Maintain and update patient records, including insurance information, benefits investigations, and chart notes for treatment sessions administered.
Document patient PHQ-10 scores weekly, along with documenting daily treatment sessions.
Complete benefit investigations to determine coverage of treatment.
Schedule patients for consultations, mappings, and daily treatments.
Act as a liaison between patients, medical providers, and other healthcare professionals.
Relay important information and ensure that everyone involved in a patient's care is informed and on the same page.
Complete Benefit Investigations and schedule consultations with patients to explain benefits and costs.
Return patient calls and answer questions regarding treatment and insurance benefits.
Prepare patients for brain mappings and treatment sessions.
Position patients in the chair for mappings and daily treatment sessions along with placing the coil and administering treatments.
Listen to patients' concerns, questions, and needs.
Provide empathetic support and ensure that any immediate concerns are addressed promptly.
Share pertinent patient information with medical providers and other team members along with properly explaining the costs, duration of treatment, and expectations with the patients.
Collect PHQ-10s from potential patients and communicate with those that confirm they are interested in TMS.
Educate patients about treatments and costs.
Ensure the cleanliness of patient rooms and clinical areas.
Maintain strict confidentiality of patient information in accordance with HIPAA regulations.
Maintain compliance with federal, state, and payor regulations.
Responsible for other duties as assigned by leadership.
Attendance at scheduled work shifts is an essential function of this role.