TMO II

Fifth Third Bank • Atlanta, GA

5d

About The Position

The TMO II is a member of a highly productive team of treasury professionals, responsible for business development through new business and cross-selling, client service excellence, client retention, and client consultation. The role focuses on revenue growth and retaining clients through self-sourced prospecting, external networking, and partnership with internal team members and partners. The position works with a One Bank team to understand clients’ and prospects’ businesses, strategies, and industries and determine appropriate working capital management solutions.

The position also carries responsibility for risk management: openly exchanging ideas and opinions, raising concerns, and following established policies and procedures. The employee is accountable for acting in the best interests of customers and colleagues, supporting a positive customer experience, and identifying, assessing, managing, monitoring, and reporting risks within the Bank’s risk appetite.

Requirements

• At least 4 years of commercial banking or treasury management experience, preferably including at least 3 years in a sales role.
• A demonstrated record of consistently exceeding performance goals.
• Strong client interaction skills and demonstrated ability to influence sales outcomes.
• Ability to deliver persuasive presentations and negotiate with internal and external clients.
• Ability to explain the benefits of working capital management solutions to clients.
• Product and sales knowledge sufficient to help mentor new team members.
• Knowledge of a wide array of treasury management products.
• Excellent oral and written communication skills.
• Basic proficiency in PC software, including MS Office.
• Understanding of treasury management, payment products, and solutions.
• Ability to build new and existing client relationships and evaluate client needs.
• Basic understanding of financial statement analysis.
• Ability to provide strategic treasury advisory services.
• Understanding of investment management techniques.
• Willingness to continually strive for self-improvement.

Nice To Haves

• Bachelor’s or master’s degree in business, such as business administration, finance, or accounting, or equivalent work experience.
• CTP certification is strongly encouraged.

Responsibilities

• Persuasively explain Fifth Third’s value proposition to internal and external clients and influence sales outcomes.
• Identify client needs and present working capital solutions to clients and prospects.
• Understand payment processes and the benefits and capabilities of strategic treasury management solutions.
• Understand competitors’ capabilities and gaps and position Fifth Third’s services accordingly.
• Prepare and deliver quarterly client service reviews.
• Develop relationships with C-suite and senior management decision makers at client and prospect organizations.
• Create and execute plans to exceed sales goals.
• Develop and manage a pipeline of new and cross-sell opportunities through win/loss decisions, using the CRM tool.
• Maintain communications with relationship managers (RMs), review sales goals and calling strategies with them, and advise them of new treasury management product initiatives.
• Assess RM knowledge and help bring each RM to a minimum standard.
• Partner with RMs on recommendations for sales opportunities, including new prospects and cross-sell opportunities with existing clients.
• Work with assigned client specialists to provide ongoing excellent client service.
• Assist with general bank communications to clients and take ownership of timely resolution of client issues.
• Develop knowledge of internal resources to respond accurately to client issues.
• Understand and communicate implementation timelines in line with client expectations.
• Ensure account documentation is correct and required agreements are executed.
• Communicate recurring or serious product issues to management and recommend solutions to improve client service.
• Promote understanding and appreciation of Fifth Third Bank’s history, financial position, operating model, and commitment to a positive client experience.
• Follow policies and procedures and identify, assess, manage, monitor, and report risks.

Benefits

• Comprehensive benefits programs supporting physical, financial, emotional, and social well-being.
• Incentive compensation plan eligibility, with payments based on company, line-of-business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed