Document Administration – Title Specialist II (On-site)

Newrez LLC • Coppell, TX

2d • Onsite

About The Position

The Document Administration Title Specialist II reviews, prepares, executes, and records mortgage documentation to help ensure a clear chain of title for loans serviced by Newrez/Shellpoint Mortgage Servicing (SMS). The role works with borrowers, clients, investors, and servicing and originations partners to evaluate requests, review land records and available loan documents, and consult investor, client, and guarantor servicing guides to determine what documentation should be prepared, recorded, or filed.

The specialist communicates with borrowers, legal, compliance, custodians, and servicing and originations partners to address servicing-document needs in a timely manner. The position requires intermediate working knowledge of systems, investor requirements, mortgage documents, and land-record abstracting. The specialist completes assigned work with limited supervisory input, provides feedback to senior team members and leadership about potential issues, and serves as a resource for more junior team members.

Requirements

• High school diploma or equivalent.
• 2–4 years of experience in Document Administration, Mortgage Servicing, or a similar field.
• Intermediate understanding of mortgage servicing and originations, including Post Closing, Loss Mitigation, Bankruptcy, Foreclosure, and REO.
• Intermediate knowledge of servicing systems, image repositories, MERS, collateral tracking systems, custodial systems, and vendor systems.
• Intermediate knowledge of abstracting land records, reviewing title reports, reading legal descriptions, and reviewing surveys and plat maps.
• Intermediate knowledge of documents used to perfect security interests, transfer ownership, and modify, subordinate, assume, or correct existing mortgage documents.
• Intermediate knowledge of investor requirements for perfected collateral for delivery, sales, and certifications.
• Intermediate knowledge of Foreclosure and Bankruptcy requirements for perfected collateral.
• Ability to handle confidential material professionally and ethically.
• Strong interpersonal skills and ability to build and maintain professional relationships with vendors and coworkers.
• Professional written and verbal communication skills.
• Strong time-management skills and ability to respond to vendor and interdepartmental requests promptly.
• Ability to prioritize work to meet deadlines and achieve volume goals and performance standards.
• Proficient knowledge of Microsoft Word, Excel, and Outlook, including ability to merge, summarize, and present data using Excel functions such as pivot tables and formulas.
• Research and analytical skills to understand applicable state laws.
• All employees must have a smartphone that meets Company security standards and can install apps such as Microsoft Authenticator; employment is contingent on meeting this requirement.

Nice To Haves

• Associate or bachelor's degree.

Responsibilities

• Review and abstract land records, title reports, and available mortgage-related documents to determine what is needed to perfect a security interest, transfer ownership, or complete borrower-requested land transactions.
• Identify, process, and prepare loan documents such as lien releases, mortgage assignments, allonges, lost-note and lost-mortgage affidavits, partial releases, modifications, legal-description corrections, assumptions, subordinations, and corrective documents.
• Review prepared loan documentation for thoroughness, accuracy, completeness, and compliance with documentation standards and task SLAs.
• Respond professionally and promptly to inquiries from vendors, investors, Portfolio Managers, and others.
• Review daily task queues and exception reports and complete assigned duties within specified SLAs.
• Update and annotate loan actions and follow-ups in appropriate systems.
• Prepare management, investor, vendor, and other required reports.
• Complete bulk updates to the Mortgage Electronic Records System, Inc. (MERS) database to ensure appropriate reporting of servicing-right changes and beneficial ownership interests.
• Administer and audit the MERS system, signing authority, and MERS-executed documents for compliance with MERS membership rules.
• Review and process exception reporting at various stages of inventory and check-in/check-out processes.
• Complete monthly inventory audits with custodians, file centers, and the onsite file room.
• Perform related duties as assigned by the supervisor.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account with employer contribution.
• 401(k) retirement plan with employer match.
• Paid maternity leave, parental bonding leave, and caregiver leave.
• Adoption assistance.
• Tuition and certification reimbursement.
• Employee Mortgage Loan Program.
• Employee Emergency and Disaster Fund for team members experiencing hardships.
• One company-paid Volunteer Time Off day.
• Matching Gifts Program, dollar-for-dollar up to $1,000.
• Access to grants, nonprofit resources, and volunteer opportunities.
• Employee Resource Groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED