About The Position

ServiceLink, a leader in the mortgage industry, is seeking a quality-driven individual with exceptional communication and customer service skills for the multi-faceted position of Title Examiner. This role is ideal for someone who thrives in a dynamic, fast-paced environment and is eager to drive business excellence and achieve personal potential. ServiceLink offers rapid career growth for those who excel at learning new processes. Candidates must have prior real estate title examination experience, with at least 1 year of nationwide/multi-state Title Examiner experience in the mortgage/title industry required. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

Requirements

  • Prior experience as a real estate Title Examiner
  • 1+ years of previous national/multi-state real estate title examination experience is required
  • High School diploma or equivalent required
  • Typing/Data Entry skills, minimum 45 wpm with 95% accuracy
  • Possess good communication and customer service skills
  • Familiarity with personal computer operation
  • Knowledge of real estate terminology
  • Currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

Nice To Haves

  • A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
  • The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.
  • Excellent verbal and written communication skills.

Responsibilities

  • Review real estate title reports pursuant to company guidelines for approval or rejection
  • Knowledge of internal operating systems
  • Research and resolve discrepancies
  • Maintain accurate individual records and logs
  • Review all documentation for accuracy
  • Knowledge of client requirements
  • Perform all duties and responsibilities in a timely manner
  • Address inquiries from clients, borrowers, agents, and internal staff in a professional and timely manner
  • Review work-in-progress reports to ensure completion
  • Maintain open communication with other team members and team leader
  • Monitor and process all order types and folders for the Title Underwriting Department
  • Follow on rejected files
  • Proficient with ServiceLink operating systems and internal search engines
  • Adhere to company policies and procedures
  • Meet minimum production goals and quality requirements as set by management
  • Perform all other duties as assigned
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