Tag Clerk

Aston CarterMemphis, TN
$18 - $19Onsite

About The Position

This role manages all legal paperwork related to vehicle sales, ensuring accurate processing of titles, registrations, and license plates while maintaining full compliance with state DMV regulations. The position serves as a key liaison between the dealership, buyers, and government agencies, providing clear guidance on title and registration matters and supporting a smooth post-sale experience.

Requirements

  • High school diploma or equivalent.
  • Prior administrative, clerical, or customer service experience.
  • Strong attention to detail and a high degree of accuracy when handling legal and financial documents.
  • Good organizational and time management skills to manage multiple files and deadlines.
  • Basic computer proficiency, including Microsoft Office (Excel, Word, Outlook).
  • Ability to perform filing, scanning, and data entry efficiently and accurately.
  • Strong customer service skills with the ability to communicate clearly with buyers and lessees.
  • Comfort working with compliance-related tasks and documentation.
  • General computer skills and confidence working with digital document control systems.

Nice To Haves

  • Experience working with titles, registrations, or automotive documentation is beneficial.
  • Background in document control, administrative assistance, or compliance auditing is an advantage.
  • Ability to interpret and follow regulatory guidelines related to DMV and vehicle documentation.
  • Strong clerical skills, including accurate record keeping and documentation management.

Responsibilities

  • Prepare, review, and submit accurate vehicle tax, title, registration, and legal transfer documents in accordance with state DMV regulations.
  • Process titles, registrations, and license plates for all vehicle sales and leases, ensuring timely completion and compliance.
  • Act as the primary liaison between the dealership, buyers, and government agencies for all title and registration matters.
  • Maintain an organized and up-to-date system for tracking outstanding title work, deal jackets, and legal paperwork.
  • File, scan, and manage documentation to support efficient document control and easy retrieval of records.
  • Assist buyers and lessees with title-related questions, explaining registration processes and requirements in a clear and professional manner.
  • Investigate and resolve post-sale discrepancies related to titles, registrations, or legal documentation.
  • Ensure all documentation meets internal compliance standards and external regulatory requirements.
  • Collaborate with internal team members to support smooth deal processing and accurate record keeping.
  • Perform general administrative and clerical duties as needed to support the office and title department.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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