Title Clerk Admin - The Wyler Collection, Dublin, Ohio
About The Position
The Title Clerk Admin supports the Title Department by accurately and promptly processing vehicle titles and ownership documentation. The role manages title documents and records, verifies vehicle information, assists with title transfers, and performs administrative and clerical duties in a fast-paced automotive dealership environment. The position works with the administrative team on inventory, deal processing, dealer trades, wholesale, title support, service contract and product submissions and cancellations, and other administrative tasks. The ideal candidate is organized, detail-oriented, efficient, and careful with confidential information.
Requirements
- High school diploma or GED preferred.
- Previous administrative, clerical, or office experience preferred.
- Strong attention to detail and exceptional organizational skills.
- Ability to manage multiple priorities while maintaining accuracy.
- Proficiency with Microsoft Office Suite, including Outlook, Excel, and Word.
- Strong data-entry and keyboarding skills.
- Excellent verbal and written communication skills.
- Ability to work independently and collaboratively within a team.
- Professional demeanor and a customer-service mindset.
- Ability to maintain confidentiality and handle sensitive information responsibly.
Nice To Haves
- Previous automotive dealership, title, registration, DMV, or finance office experience.
- Experience with dealership management systems such as CDK, Reynolds & Reynolds, Dealertrack, or similar platforms.
- Knowledge of state title and registration requirements.
Responsibilities
- Work with the current team on inventory, deal processing, dealer trades, wholesale, title support, service contract and product submissions and cancellations, and other administrative tasks.
- Work with the administrative team to meet administrative requirements.
- Open, review, and process incoming title mail; verify vehicle status and file title documents appropriately.
- Identify vehicle stock numbers by matching VINs in the dealership management system.
- Pull, review, and match vehicle titles with completed sales deals in preparation for title processing and registration.
- Locate missing deals, title documents, or supporting paperwork as requested by the Title Clerk or Title Manager.
- Organize deals awaiting title processing in the appropriate location within the dealership's internal tracking system.
- Complete title assignments by entering customer, lienholder, and ownership information on title documents.
- Maintain organized and accurate filing systems for title documents, deal jackets, and supporting records.
- Verify documentation is complete and accurate before submitting titles for processing.
- Support daily Title Department operations with administrative and clerical duties.
- Retrieve, scan, and copy documents and maintain records.
- Communicate professionally with internal departments about title documentation and status updates.
- Maintain confidentiality of customer information and comply with federal, state, and company title-processing regulations.
- Perform additional duties and special projects as assigned.
Benefits
- Competitive compensation
- Comprehensive benefits
- Opportunities for professional development
- Supportive team environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
