National Title and Escrow Processor

Hometap•Denver, CO

4d•Onsite

About The Position

Hometap is seeking a detail-oriented and highly organized Title and Escrow Processor to manage all aspects of title order processing from inception to final recording. This role involves opening orders, procuring necessary title search products, HOA documents, and payoff demands, meticulously reviewing executed closing files, and preparing and submitting legal documents for recording. The ideal candidate will bring exceptional communication skills along with a customer service orientation. They should be a strong problem-solver and thrive in a collaborative, high-volume, fast-paced environment. Experience with title or escrow is a plus, but not required. This is an in-person position, working out of our Denver, Colorado office.

Requirements

Excellent verbal and written communications skills, with the ability to work cross-functionally with multiple teams
A knack for problem solving and finding solutions to ambiguous problems
Strong technical skills – comfortable working at a computer, and proficient in Microsoft Office and Google Suites
Experienced in customer service, with comfort communicating with customers via phone and email
Ability to work in a fast-paced, high-growth environment as an individual contributor and in collaboration with internal and external partners
A high degree of organization, while maintaining the ability to be flexible and reprioritize quickly
Self-motivated and capable of managing tasks autonomously
Must be located in Denver, Colorado and able to work in-office

Nice To Haves

Fluency with escrow and title software, ideally Qualia
Experience in title or escrow

Responsibilities

Process title orders, which includes opening orders, ordering title search products, ordering and processing HOA documents, and ordering and processing payoff demands
Receive, process, and return executed documents; review completed closing files to confirm all required documents are executed, notarized, and properly included
Prepare and submit legal documents for recording with the appropriate county recorder’s office
Monitor the status of recordings, and follow up to ensure timely return and proper indexing
Identify and resolve discrepancies or deficiencies in recorded documents or title reports
Upload and organize final documents in the company’s file management system
Maintain compliance with company policies, industry regulations, and title insurance standards