Title 32 Supv Itspec (Sysadmin) (Mi G6)

Army National Guard Units•Lansing, MI

About The Position

This is a Title 32 excepted-service National Guard Dual Status Technician position with the Michigan Army National Guard, located in the MI JFHQ Army organization under the Chief Information Officer (CIO/G6/J6). The position requires membership in the Michigan Army National Guard in a compatible military assignment and requires the selectee to wear the military uniform. The incumbent serves as project leader and supervisor for systems administrators, and as a senior systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting systems to meet customer needs. The position supports multiple hardware platforms and operating systems in physical and virtual configurations, and is accountable for installation, testing, security configuration and monitoring, operation, troubleshooting, and maintenance of server hardware and software. The work includes administering systems, integrating them efficiently, and maintaining compatibility with the network infrastructure. The supervised team supports multiple platforms located throughout the state. The incumbent provides executive leadership and direction to develop and retain a capable workforce and supervises daily delivery of C4IM services. Supervisory responsibilities include establishing performance standards, evaluating performance, reviewing and recommending promotions and recognition, approving subordinate work plans and priorities, setting objectives, monitoring IT service delivery, reviewing results, and correcting deficiencies. The incumbent coordinates work-related changes with other supervisors and managers and advises the supervisor on issues affecting system administration teams and broader IT services. The role resolves questions and problems involving access to, use of, and availability of datacenter technologies; develops and enhances automated systems; and provides technical assistance to current and potential users to minimize disruptions to computer operations. A SECRET clearance and required cyber workforce training and certifications are required. The listed certifications must be obtained within six months of employment. The position requires 42 months of specialized experience; education cannot substitute for this experience.

Requirements

  • Michigan Army National Guard membership in a compatible military assignment is required before the effective date of placement; applicants must meet the military grade requirement of CW3–O4 and compatible assignment criteria.
  • Must wear the military uniform and meet applicable military membership requirements.
  • Must be registered for Selective Service if required (males born after December 31, 1959).
  • Must meet federal employment suitability requirements as determined by a background investigation.
  • May be required to successfully complete a trial period.
  • Participation in direct deposit is mandatory.
  • Must have a valid civilian driver's license.
  • Must obtain and maintain a SECRET clearance.
  • Must complete applicable training and obtain required DoD cyber workforce certifications as an IA Manager Level 3 within six months of employment.
  • Must have 42 months of specialized experience administering classified IT systems, workstations, and servers using multiple operating systems, including installation and testing of security configurations and monitoring, operating, troubleshooting, and maintaining hardware and software.
  • Must have experience serving as a technical expert and unit focal point for configuring hardware and software across varied IT systems and operating systems, and enforcing command configuration standards.
  • Must be skilled in backup and recovery strategy development and testing, workstation security configuration, troubleshooting software, hardware, device, and operating-system conflicts, virus detection and removal, data restoration, and updating architecture databases.
  • Must have systems administration experience planning, coordinating, modifying, implementing, and troubleshooting systems to meet or exceed customer needs, including LAN hardware, applications, and interfaces.
  • Must understand security management policies and regulations and be able to implement local system access, network rights, and physical access policies.
  • Must be able to assess hardware and software changes, including compatibility, conversion or implementation costs, policy compliance, and effects on existing equipment; install, configure, and test products and equipment; and develop automation acquisition plans.
  • Must be able to work within guidelines, SOPs, bulletins, and flyers for C4 systems and services; analyze policies and regulations; and provide assistance and advisory services.
  • Must have experience performing the full range of supervisory duties, managing personnel responsibilities, and leading, planning, and scheduling work for smooth workflow and even distribution.
  • Must have experience advising, coaching, mentoring, and counseling employees; conducting interviews; selecting candidates for hiring, reassignment, promotion, or formal details; and identifying Dual Status technician qualification, certification, training, and compatible military skill requirements.
  • Applicants must document employment dates and hours worked per week in their resumes; resumes are limited to two pages for this announcement.
  • No education substitution is allowed for this position.

Responsibilities

  • Lead, assign, and coordinate projects and duties for systems administrators.
  • Plan, coordinate, modify, implement, and troubleshoot systems to meet customer needs.
  • Plan and coordinate installation, testing, security configuration and monitoring, operation, troubleshooting, and maintenance of server hardware and software.
  • Administer systems across multiple platforms and operating systems, ensuring integration and compatibility with the network infrastructure.
  • Provide leadership and direction for workforce acquisition, development, and retention.
  • Supervise daily operations for delivery of C4IM services.
  • Establish performance standards; evaluate employee performance; and review and recommend promotions and recognition.
  • Review and approve subordinate work plans, priorities, and schedules; set broad objectives; monitor IT service delivery; review accomplishments; and correct deficiencies.
  • Coordinate work-related changes with other supervisors and managers.
  • Advise the supervisor on issues relating system administration work to broader programs and IT services.
  • Resolve inquiries and problems concerning access, use, and availability of datacenter technologies.
  • Develop and enhance automated systems to improve performance and efficiency.
  • Provide technical assistance to users to minimize disruptions to computer operations.
  • Perform supervisory personnel duties, including coaching, mentoring, counseling, interviewing, and selecting candidates.
  • Develop, modify, and test system backup and recovery strategies; restore critical data files; and maintain hardware and software architecture records.
  • Install, configure, and test IT products and equipment; analyze proposed hardware and software changes and their compatibility, costs, policy compliance, and impacts.
  • Implement local policies for system access, network rights, and physical access to systems and equipment.

Benefits

  • Federal employee benefits package; eligibility and specific benefits depend on position type and should be confirmed with the hiring agency.
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