ITSPEC (SYSADMIN) (Title 32)

Air National Guard Units • Fort Smith, AR

11d

About The Position

This is a National Guard Title 32 excepted service position in the AR ANG 188 OSS FT. The position serves as a systems administrator and technical expert for the installation, configuration, maintenance, security, and troubleshooting of computer systems, networks, hardware, software, and related interfaces. The incumbent supports personal computers, personal data assistants, workstations, network operating systems, applications, and configurable information systems devices across diverse hardware platforms and operating environments.

The role plans and coordinates system administration work to meet customer needs; evaluates and implements hardware and software changes; maintains system availability and performance; applies security and configuration standards; and supports backup, recovery, and continuity-of-operations planning. The incumbent also develops operating guidance and advises users on relevant policies and system use. This position requires National Guard membership in a compatible military assignment, a CompTIA Security+ certification or higher, and the ability to obtain and maintain a Top Secret clearance and eligibility for SCI access. Irregular or overtime hours may be required to support operational needs.

Requirements

• National Guard membership is required; the selectee must be a member of the Arkansas Air National Guard and hold a compatible military assignment before the effective date of placement.
• Applicants not currently in the National Guard must be eligible for immediate military membership in the required grade and assignment.
• Must hold CompTIA Security+ certification or higher and meet applicable information assurance certification requirements.
• Must obtain and maintain a Top Secret clearance and be eligible for access to Special Compartmented Information (SCI).
• Must complete or initiate a National Agency Check with Inquiries background investigation and receive a favorable determination.
• A pre-placement physical is required if a current one is not already on file.
• Must complete mandatory Full-Time Support training at the Professional Education Center within six months of assignment, if applicable.
• Must meet military grade and assignment requirements without creating a grade inversion; enlisted applicants above the allowed grade must administratively reduce before appointment.
• Male applicants born after December 31, 1959, must be registered for Selective Service when required.
• Must meet federal employment suitability requirements; a probationary period may be required.
• Must participate in direct deposit.
• Must be able to establish effective professional working relationships with coworkers and customers.
• Must comply with the Domestic Violence Misdemeanor Amendment; individuals convicted of a qualifying crime of domestic violence may not perform the duties.
• Must maintain awareness of environmental responsibilities under applicable legal and regulatory requirements.
• One year of specialized experience equivalent to at least the next lower grade, including experience, education, or training in a computer applications or specialty area; planning assignment actions involving coordination outside the organizational unit and project controls; adapting guidelines or precedents; and preparing cost-benefit study documentation.
• Knowledge of data-processing functions and general management principles sufficient to understand the stages required to automate a work process.
• Knowledge of information technology security principles and methods for protecting the confidentiality, integrity, and availability of systems, networks, and data.
• Knowledge of applications, operating systems, protocols, equipment, troubleshooting and recovery practices, and hardware and peripheral troubleshooting techniques.
• Knowledge of communications concepts, principles, practices, and telecommunications operating techniques, including digital and analog communications requirements.
• Skill in identifying, isolating, and correcting complex workstation and network faults, resolving conflicts among workstations, networks, and peripheral devices, adapting software to advanced systems, and configuring devices for workstation or network use.
• Knowledge of hardware, software, operating systems, networking approaches, interfaces, and existing C4 infrastructure to assess applicability and susceptibility for unit use.
• Knowledge of IT standards, principles, concepts, methods, policies, and authorized approaches.
• Irregular and/or overtime hours may be required, including hours outside the normal duty day.

Responsibilities

• Install, configure, test, and maintain hardware and software on personal computers, personal data assistants, workstations, and other assigned systems.
• Develop, modify, and test backup and recovery strategies for assigned systems.
• Plan, coordinate, modify, implement, and troubleshoot systems administration activities to meet customer needs across LAN systems, hardware platforms, software applications, and interfaces.
• Determine equipment and communications requirements, coordinate system interfaces, assess machine usage, and develop plans for future hardware and software acquisition.
• Analyze and recommend hardware and software changes, considering compatibility, implementation or conversion costs, and effects on existing equipment; install, configure, and test reviewed products.
• Develop guidelines, standard operating procedures, bulletins, and flyers for assigned C4 systems, services, and activities; advise users on applicable policies and system operation.
• Implement systems software changes and operating system releases, maintain system operational status, and coordinate with developers to resolve hardware or software malfunctions.
• Perform security management under National Guard Bureau and Air National Guard regulations and policies, including implementation of local system-access, network-rights, and physical-access policies.
• Implement systems storage policy, analyze operations for inefficiencies, and resolve problems to maintain optimal performance and consistency.
• Provide input to Air National Guard Continuity of Operations Plan procedures for disaster recovery, including reestablishing systems at multiple sites and locations.
• Install and configure workstation or network operating systems and applications across diverse information systems devices, interfaces, device drivers, and hardware platforms.
• Enforce command hardware and software configuration standards and configure workstation security parameters.
• Troubleshoot software problems, application and hardware conflicts, device conflicts, and operating system faults; detect and remove viruses and restore critical data files.
• Update hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software.
• Perform other duties as assigned.

Benefits

• Federal employees receive access to a comprehensive benefits package for themselves and their families; specific benefits depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed