Tire Service Supervisor Full Time

BJ's Wholesale Club • Columbia, MD

7d • $21 - $26 • Onsite

About The Position

Responsible for managing tire bay operations at the club level, managing tire sales, ensuring proper installation and repairs of tires, supervising tire bay team members, and maintaining tire bay and policies and procedures. This role involves leadership in business acumen, strategic thinking, effective communication, and driving results. It also includes teaching, coaching, and leading team members through training processes, supporting engagement, and fostering a culture of development and ethical decision-making. The position ensures service excellence for members, maintains club standards, and drives performance and profitability through data analysis. Key accountabilities include supervising tire bay team members, ensuring safety and adherence to policies, managing scheduling and staffing, overseeing tire installation, sales, and repairs, and maintaining equipment and inventory. The role also involves managing sales transactions, complying with safety standards, overseeing audits and record retention, ensuring certifications are up-to-date, and completing performance appraisals.

Requirements

• At least 18 years of age.
• High School diploma and/or college degree preferred.
• Valid driver’s license and ability to drive automatic and manual transmission vehicles required.
• Strong interpersonal skills, organizational skills and attention to detail required.
• Basic computer skills required.
• Knowledge of tires, batteries, propane tanks, and tire bay equipment required.
• Prior tire installation and sales experience preferred; Level 400 certified technician preferred.
• Must pass Michelin training levels one through four within three months of hire.
• Ability to lift over 30 pounds with assistance.
• Demonstrates leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.
• Strong interpersonal skills, organizational skills and attention to detail required.
• Exposure to both indoor and outdoor temperatures and weather conditions.
• Most of the time is spent standing and moving about continuously on hard surfaces.
• Frequent need to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools.
• Frequently requires lifting objects up to 30 pounds.
• May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
• Usually perform job surrounded by moving cars, machinery and/or loud equipment that may require shouting in order to be heard.
• There may be occasional exposure to company approved chemicals and cleaning agents, and strong smells.
• Regular, predictable, full attendance is an essential function of this job.

Nice To Haves

• High School diploma and/or college degree preferred.
• Prior tire installation and sales experience preferred; Level 400 certified technician preferred.
• Familiarity with AI tools, including ChatGPT.

Responsibilities

• Supervises tire bay team members.
• Ensures tire bay team members work in a safe environment and are following all tire bay policies and procedures.
• Ensures proper scheduling and staffing within areas of responsibility.
• Responsible for the proper installation of tires, including mounting, dismounting, rotating, and balancing tires.
• Installs, sells, and repairs tires.
• Responsible for properly disposing of tires and ensuring propane tanks are filled per club policy.
• Maintains and orders tire installation equipment.
• Responsible for the safe and proper operation of tire bay equipment.
• Maintains a clean and professional tire bay and waiting area.
• Merchandise tire displays and automotive products.
• Ensures that knowledgeable service is provided to members at the tire desk.
• Coordinates with Home Office regarding member tire needs as needed.
• Maintains an accurate and complete supply inventory.
• Understands and appropriately utilizes available special-order tire programs.
• Responsible for monitoring tire bay sales transactions and handling cash transactions when applicable.
• Complies with safety and cleanliness standards.
• Manages tire bay audits, and checklists.
• Responsible for overseeing tire bay records retention policies and procedures.
• Responsible for ensuring all TIA Certifications, Titan Certifications are completed timely and on file for all tire bay team members.
• Build working relationships with tire bay members.
• Motivate and empower each team member to see their own potential and to grow within the company.
• Complete and administer performance appraisals with each tire bay team member.
• Provide clear, constructive communication.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
• Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan with a 15% discount
• BJ’s will pay for 100% of the training and cost of the exams to obtain Florida Department of Agriculture and Consumer Services qualifier certification for propane operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED