(USA) Tire & Battery Technician - Automotive

Walmart•Miami, FL

1d•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work with other associates to meet members’ expectations. The role involves supporting tire and battery sales and service, using service equipment and digital tools, assisting members, and maintaining accurate inventory, safety, and compliance standards. Technicians collaborate with and support team members, share knowledge, mentor and help train others, and model respectful, high-quality service. They follow company policies, procedures, and standards of ethics and integrity while completing work assignments, communicating progress, addressing improvement opportunities, and adapting to change and feedback.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Successfully complete all job-required trainings and assessments within the prescribed time period if hired.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Provide safe and efficient customer service using knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Use Point of Sale systems and phone and in-person selling techniques.
Use digital tools and handheld technology to plan and drive sales, improve the service experience, and make timely decisions related to services, safety alerts, products, applications, and training.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders; operate cash registers and process transactions.
Maintain the physical work area and accurate inventory, audit, safety, and compliance standards; report complaints, hazards, and problems with products, services, or work areas.
Complete paperwork, logs, and other required documentation, and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality member service and a respectful, supportive, team-oriented work style; help train, develop, and mentor team members.
Comply with company policies, procedures, standards of ethics and integrity, and related action plans; use the Open Door Policy.
Complete assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend ways to address improvement opportunities.
Support a culture of belonging, act with integrity, put customers and members first, make decisions using reliable information, and pursue continuous improvement while learning and supporting others through change.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may also be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit, including programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered, subject to eligibility requirements.
Additional hourly premiums may apply in specific circumstances based on schedule, facility, season, or work performed.